Ongeldige installatiekopie

Ik krijg bij het opstarten de melding: Explorer.exe --> C:\Windows\AppPatch\AppPatch64\SPVCLdr64.dll is niet geschikt voor windows of het bevat een fout. Ik heb de computer al gescanned met Hitman Pro, wat wel heeft geholpen want nu krijg ik nog maar 1 melding en voorheen krijg ik heel veel meldingen en bij het openen van een willekeurig programma kreeg ik ook een melding. De bovenstaande melding verschijnt na het inloggen. Het logbestand van HijackThis ziet er als volgt uit:

Logfile of Trend Micro HijackThis v2.0.5

Scan saved at 11:33:57, on 1-9-2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v11.0 (11.00.9600.17239)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe

C:\Users\Stef\DAEMON Tools Ultra\DTAgent.exe

C:\Program Files (x86)\OpenDNS Updater\OpenDNSUpdater.exe

C:\Users\Stef\AppData\Local\Akamai\netsession_win.exe

C:\Users\Stef\AppData\Local\Akamai\netsession_win.exe

C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe

C:\Users\Stef\AppData\Roaming\uTorrent\uTorrent.exe

C:\Program Files (x86)\BIOSTAR\BIO-Remote\BIO_Remote.exe

D:\Program Files\SABnzbd\SABnzbd.exe

C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe

D:\Users\SvL\PMBVolumeWatcher.exe

C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

C:\PROGRA~2\Raptr\raptr.exe

C:\PROGRA~2\Raptr\raptr_im.exe

C:\Program Files (x86)\Origin\Origin.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Users\Stef\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: Bitdefender Wallet - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender\Antispam32\pmbxie.dll

O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll

O2 - BHO: Wondershare Video Converter Ultimate 7.1.0 - {451C804F-C205-4F03-B48E-537EC94937BF} - C:\PROGRA~3\WONDER~1\VIDEOC~1\WSBROW~1.DLL

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: WebSparkle - {9f56bab3-2739-40ed-a8d0-1451657a9742} - (no file)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Logitech SetPoint - {AF949550-9094-4807-95EC-D1C317803333} - C:\Program Files\Logitech\SetPointP\32-bit\SetPointSmooth.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office15\URLREDIR.DLL

O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office15\GROOVEEX.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [biosNotice] C:\Program Files (x86)\BIOSTAR\BiosNotice\BiosNotice.exe

O4 - HKLM\..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

O4 - HKLM\..\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe" /r

O4 - HKLM\..\Run: [updReg] C:\Windows\UpdReg.EXE

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [PMBVolumeWatcher] D:\Users\SvL\PMBVolumeWatcher.exe

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe

O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe

O4 - HKLM\..\Run: [DelaypluginInstall] C:\ProgramData\Wondershare\Video Converter Ultimate\DelayPluginI.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun

O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe" -automount

O4 - HKCU\..\Run: [] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe

O4 - HKCU\..\Run: [DAEMON Tools Ultra Agent] "C:\Users\Stef\DAEMON Tools Ultra\DTAgent.exe" -autorun

O4 - HKCU\..\Run: [OpenDNS Updater] "C:\Program Files (x86)\OpenDNS Updater\OpenDNSUpdater.exe" /autostart

O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Stef\AppData\Local\Akamai\netsession_win.exe"

O4 - HKCU\..\Run: [EADM] "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart

O4 - HKCU\..\Run: [bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe"

O4 - HKCU\..\Run: [bitdefender Wallet] "C:\Program Files\Bitdefender\Bitdefender\pwdmanui.exe" --hidden --nowizard

O4 - HKCU\..\Run: [bitdefender Agent Wallet-toepassing] "C:\Program Files\Bitdefender\Bitdefender\antispam32\bdapppassmgr.exe"

O4 - HKCU\..\Run: [uTorrent] "C:\Users\Stef\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED

O4 - HKCU\..\Run: [Raptr] C:\PROGRA~2\Raptr\raptrstub.exe --startup

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe" (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [bitdefender Wallet Agent] "C:\Program Files\Bitdefender\Bitdefender\pmbxag.exe" (User 'Default user')

O4 - Startup: SABnzbd.lnk = D:\Program Files\SABnzbd\SABnzbd.exe

O4 - Global Startup: BIO-Remote.lnk = ?

O8 - Extra context menu item: &Verzenden naar OneNote - res://C:\PROGRA~1\MICROS~2\Office15\ONBttnIE.dll/105

O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office15\EXCEL.EXE/3000

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIE.dll

O9 - Extra button: Lync - klikken om te bellen - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll

O9 - Extra 'Tools' menuitem: Lync - klikken om te bellen - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office15\OCHelper.dll

O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office15\ONBttnIELinkedNotes.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: http://www.samsungsetup.com

O17 - HKLM\System\CCS\Services\Tcpip\..\{01B118C9-AF60-4ACB-81BE-D244F827BD63}: NameServer = 208.67.222.222,208.67.220.220

O17 - HKLM\System\CS1\Services\Tcpip\..\{01B118C9-AF60-4ACB-81BE-D244F827BD63}: NameServer = 208.67.222.222,208.67.220.220

O17 - HKLM\System\CS2\Services\Tcpip\..\{01B118C9-AF60-4ACB-81BE-D244F827BD63}: NameServer = 208.67.222.222,208.67.220.220

O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files (x86)\Microsoft Office\Office15\MSOSB.DLL

O18 - Protocol: WSWSVCUchrome - {1CA93FF0-A218-44F1 - (no file)

O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\MSOXMLMF.DLL

O20 - AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\flashplayerupdateservice.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Alcohol Virtual Drive Auto-mount Service (AxAutoMntSrv) - Alcohol Soft Development Team - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Disc Soft Bus Service - Disc Soft Ltd - C:\Users\Stef\DAEMON Tools Ultra\DiscSoftBusService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: Futuremark SystemInfo Service - Futuremark - C:\Program Files (x86)\Futuremark\SystemInfo\FMSISvc.exe

O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NVIDIA Network Service (NvNetworkService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe

O23 - Service: NVIDIA Streamer Service (NvStreamSvc) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: PMBDeviceInfoProvider - Sony Corporation - D:\Users\SvL\PMBDeviceInfoProvider.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: Protexis Licensing V2 x64 (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: StarWind AE Service (StarWindServiceAE) - StarWind Software - C:\Program Files (x86)\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Bitdefender Desktop Update Service (UPDATESRV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender\updatesrv.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - D:\Program Files\vmware-authd.exe

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe

O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe

O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: Bitdefender Virus Shield (VSSERV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender\vsserv.exe

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 15845 bytes

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: Wondershare Video Converter Ultimate 7.1.0 - {451C804F-C205-4F03-B48E-537EC94937BF} - C:\PROGRA~3\WONDER~1\VIDEOC~1\WSBROW~1.DLL

O2 - BHO: WebSparkle - {9f56bab3-2739-40ed-a8d0-1451657a9742} - (no file)

O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe

O4 - HKLM\..\Run: [DelaypluginInstall] C:\ProgramData\Wondershare\Video Converter Ultimate\DelayPluginI.exe

O4 - Global Startup: BIO-Remote.lnk = ?

O18 - Protocol: WSWSVCUchrome - {1CA93FF0-A218-44F1 - (no file)

O20 - AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Download RSIT van de onderstaande locaties en sla deze op het bureaublad op.

Hoe je controleert of je met een 32- of 64-bitversie van Windows werkt kan je hier bekijken.

• RSIT 32 bit (RSIT.exe)
  
• RSIT 64 bit (RSITx64.exe)
  

Dubbelklik op RSIT.exe om de tool te starten.

• Windows Vista, 7 en 8 gebruikers dienen de tool als "administrator" uit te voeren door middel van de rechtermuisknop en kiezen voor Als Administrator uitvoeren.
  
• Vervolgens wordt de "Disclaimer of warranty" getoond, klik vervolgens op "Continue"
  
• Wanneer de tool gereed is worden er twee kladblok bestanden geopend genaamd "Log.txt" en "Info.txt" .
  

RSIT Logbestanden plaatsen

• Voeg het logbestand met de naam "Log.txt" als bijlage toe aan het volgende bericht. (Dit logbestand kunt u tevens terug vinden in de map ""C:\\rsit")
  
• Het logbestand met de naam "Info.txt" wat geminimaliseerd is hoeft u niet te plaatsen. (Dit logbestand wordt enkel de eerst keer bij het uitvoeren aangemaakt).
  
• Hoe u een bijlage kunt toevoegen aan het bericht leest u hier.
  

De handleiding voor het gebruik van RSIT kan je HIER bekijken en we hebben ook nog een instructievideo.