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@ mvmalssen,

Download 51a5f5d096dae-icon_RSIT.pngRSIT van de onderstaande locaties en sla deze op het bureaublad op.

Hier staat een beschrijving hoe je kan kijken of je een 32- of 64-bitversie van Windows heeft.

Dubbelklik op RSIT.exe om de tool te starten.


  • Windows Vista, 7 en 8 gebruikers dienen de tool als "administrator" uit te voeren door middel van de rechtermuisknop en kiezen voor Als Administrator uitvoeren.
  • Vervolgens wordt de "Disclaimer of warranty" getoond, klik vervolgens op "Continue"
  • Wanneer de tool gereed is worden er twee kladblok bestanden geopend genaamd "Log.txt" en "Info.txt" geopend.

RSIT Logbestanden plaatsen


  • Voeg het logbestand met de naam "Log.txt" als bijlage toe aan het volgende bericht. (Dit logbestand kunt u tevens terug vinden in de map ""C:\\rsit")
  • Het logbestand met de naam "Info.txt" wat geminimaliseerd is hoeft u niet te plaatsen. (Dit logbestand wordt enkel de eerst keer bij het uitvoeren aangemaakt).
  • Hoe u een bijlage kunt toevoegen aan het bericht leest u hier.

Bekijk ook de instructievideo.

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Dankjewel voor de reactie.

Bijgaand het overzicht

Logfile of random's system information tool 1.09 (written by random/random)

Run by Margret at 2014-03-24 12:06:17

Microsoft® Windows Vista™ Home Premium Service Pack 2

System drive C: has 133 GB (47%) free of 285 GB

Total RAM: 3066 MB (44% free)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 12:06:51, on 24-3-2014

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v9.00 (9.00.8112.16540)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesApp32.exe

C:\Program Files\Alarm Clock\Alarm Tray.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\HomeCinema\PowerDVD8\PDVD8Serv.exe

C:\Windows\WindowsMobile\wmdc.exe

C:\Program Files\Samsung\Kies\KiesTrayAgent.exe

C:\Program Files\AVG\AVG2014\avgui.exe

C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Samsung\Kies\Kies.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Margret\Downloads\RSIT.exe

C:\Program Files\trend micro\Margret.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer!

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [updatePDRShortCut] "C:\Program Files\HomeCinema\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\HomeCinema\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"

O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files\HomeCinema\PowerDVD8\PDVD8Serv.exe"

O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files\HomeCinema\PowerDVD8\Language\Language.exe"

O4 - HKLM\..\Run: [updatePPShortCut] "C:\Program Files\HomeCinema\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files\HomeCinema\PowerProducer" update "Software\CyberLink\PowerProducer\5.0"

O4 - HKLM\..\Run: [uCam_Menu] "C:\Program Files\HomeCinema\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\HomeCinema\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"

O4 - HKLM\..\Run: [skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe

O4 - HKLM\..\Run: [show missed alarms] "C:\Program Files\Alarm Clock\Alarm.exe" -d120000

O4 - HKLM\..\Run: [iTSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START

O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

O4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe

O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2014\avgui.exe" /TRAYONLY

O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [KiesPreload] C:\Program Files\Samsung\Kies\Kies.exe /preload

O4 - Global Startup: Bluetooth Manager.lnk = ?

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: Home - Hyves Games

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Talking Alarm Clock user logon monitor (AlarmClockMonitor) - Cinnamon Software Inc. - C:\Program Files\Alarm Clock\AlarmMonitor.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgidsagent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2014\avgwdsvc.exe

O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\Windows\SYSTEM32\crypserv.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Updateservice (gupdate1ca02ef248af3b4) (gupdate1ca02ef248af3b4) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: Reset Reader (resetWinService) - Unknown owner - C:\Program Files\Realtek Semiconductor Corp\Realtek USB 2.0 Card Reader\reset.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

O23 - Service: AVG PC TuneUp Service (TuneUp.UtilitiesSvc) - AVG - C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesService32.exe

O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--

End of file - 9161 bytes

======Scheduled tasks folder======

C:\Windows\tasks\Adobe Flash Player Updater.job

C:\Windows\tasks\Google Software Updater.job

C:\Windows\tasks\GoogleUpdateTaskMachineCore.job

C:\Windows\tasks\GoogleUpdateTaskMachineUA.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]

Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2013-05-08 77424]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]

Java Plug-In SSV Helper - C:\Program Files\Java\jre7\bin\ssv.dll [2013-10-08 462760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]

Java Plug-In 2 SSV Helper - C:\Program Files\Java\jre7\bin\jp2ssv.dll [2013-10-08 171944]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"=C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe [2008-10-31 6609440]

"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2008-05-08 1111336]

"UpdatePDRShortCut"=C:\Program Files\HomeCinema\PowerDirector\MUITransfer\MUIStartMenu.exe [2008-01-04 222504]

"RemoteControl8"=C:\Program Files\HomeCinema\PowerDVD8\PDVD8Serv.exe [2008-03-20 83240]

"PDVD8LanguageShortcut"=C:\Program Files\HomeCinema\PowerDVD8\Language\Language.exe [2007-12-14 50472]

"UpdatePPShortCut"=C:\Program Files\HomeCinema\PowerProducer\MUITransfer\MUIStartMenu.exe [2008-02-21 222504]

"UCam_Menu"=C:\Program Files\HomeCinema\YouCam\MUITransfer\MUIStartMenu.exe [2008-11-14 218408]

"hpqSRMon"=C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe [2008-08-20 150016]

"NBKeyScan"=C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe [2008-12-02 2221352]

"Skytel"=C:\Program Files\Realtek\Audio\HDA\Skytel.exe [2008-10-31 1833504]

"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2008-11-21 13601312]

"Windows Mobile Device Center"=C:\Windows\WindowsMobile\wmdc.exe [2007-05-31 648072]

"Show missed alarms"=C:\Program Files\Alarm Clock\Alarm.exe [2011-02-17 491000]

"ITSecMng"=C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe [2009-07-22 83336]

"AdobeAAMUpdater-1.0"=C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2013-12-10 472984]

"KiesTrayAgent"=C:\Program Files\Samsung\Kies\KiesTrayAgent.exe [2013-12-11 311152]

"AVG_UI"=C:\Program Files\AVG\AVG2014\avgui.exe [2014-01-22 4962320]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]

"ISUSPM"=C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe [2006-09-11 218032]

"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-21 125952]

"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2009-04-14 39408]

"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2009-04-11 1233920]

"KiesPreload"=C:\Program Files\Samsung\Kies\Kies.exe [2013-12-11 1564528]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

Bluetooth Manager.lnk - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe

HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfPf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfRd]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfPf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfRd]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfUsbccidDriver]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]

"dontdisplaylastusername"=0

"legalnoticecaption"=

"legalnoticetext"=

"shutdownwithoutlogon"=1

"undockwithoutlogon"=1

"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"NoDriveTypeAutoRun"=255

"NoDrives"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"BindDirectlyToPropertySetStorage"=0

"NoDriveTypeAutoRun"=255

"NoDrives"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]

"vidc.mrle"=msrle32.dll

"vidc.msvc"=msvidc32.dll

"msacm.imaadpcm"=imaadp32.acm

"msacm.msg711"=msg711.acm

"msacm.msgsm610"=msgsm32.acm

"msacm.msadpcm"=msadp32.acm

"midimapper"=midimap.dll

"wavemapper"=msacm32.drv

"VIDC.UYVY"=msyuv.dll

"VIDC.YUY2"=msyuv.dll

"VIDC.YVYU"=msyuv.dll

"VIDC.IYUV"=iyuv_32.dll

"vidc.i420"=iyuv_32.dll

"VIDC.YVU9"=tsbyuv.dll

"msacm.l3acm"=C:\Windows\System32\l3codeca.acm

"vidc.cvid"=iccvid.dll

"MSVideo8"=VfWWDM32.dll

"msacm.siren"=sirenacm.dll

"wave3"=wdmaud.drv

"midi2"=wdmaud.drv

"mixer3"=wdmaud.drv

"wave4"=wdmaud.drv

"midi3"=wdmaud.drv

"mixer4"=wdmaud.drv

"wave5"=wdmaud.drv

"midi4"=wdmaud.drv

"mixer5"=wdmaud.drv

"wave2"=wdmaud.drv

"mixer2"=wdmaud.drv

"wave"=wdmaud.drv

"midi"=wdmaud.drv

"mixer"=wdmaud.drv

"wave1"=wdmaud.drv

"midi1"=wdmaud.drv

"mixer1"=wdmaud.drv

"aux"=wdmaud.drv

======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1

======List of files/folders created in the last 1 month======

2014-03-24 12:06:17 ----D---- C:\rsit

2014-03-24 12:06:17 ----D---- C:\Program Files\trend micro

2014-03-22 23:18:52 ----D---- C:\Users\Margret\AppData\Roaming\AVG2014

2014-03-22 23:17:25 ----HD---- C:\$AVG

2014-03-22 22:09:16 ----D---- C:\Program Files\Malwarebytes' Anti-Malware

2014-03-22 22:09:16 ----A---- C:\Windows\system32\drivers\mbam.sys

2014-03-22 21:59:50 ----D---- C:\Windows\temp

2014-03-22 21:59:48 ----A---- C:\ComboFix.txt

2014-03-22 21:58:25 ----SHD---- C:\$RECYCLE.BIN

2014-03-22 21:36:35 ----D---- C:\Qoobox

2014-03-20 11:00:22 ----D---- C:\ProgramData\Allmyapps

2014-03-20 10:59:13 ----D---- C:\Users\Margret\AppData\Roaming\ HAMA BLUETOOTH-HEADSET X3 PRO BUSINESS PACK user guide

2014-03-12 23:45:58 ----A---- C:\Windows\system32\vbscript.dll

2014-03-12 23:45:58 ----A---- C:\Windows\system32\mshtmled.dll

2014-03-12 23:45:57 ----A---- C:\Windows\system32\ieui.dll

2014-03-12 23:45:56 ----A---- C:\Windows\system32\msfeeds.dll

2014-03-12 23:45:56 ----A---- C:\Windows\system32\jsproxy.dll

2014-03-12 23:45:56 ----A---- C:\Windows\system32\ieUnatt.exe

2014-03-12 23:45:55 ----A---- C:\Windows\system32\wininet.dll

2014-03-12 23:45:54 ----A---- C:\Windows\system32\url.dll

2014-03-12 23:45:54 ----A---- C:\Windows\system32\jscript9.dll

2014-03-12 23:45:54 ----A---- C:\Windows\system32\jscript.dll

2014-03-12 23:45:53 ----A---- C:\Windows\system32\iertutil.dll

2014-03-12 23:45:52 ----A---- C:\Windows\system32\urlmon.dll

2014-03-12 23:45:51 ----A---- C:\Windows\system32\ieframe.dll

2014-03-12 23:45:48 ----A---- C:\Windows\system32\mshtml.dll

2014-03-12 22:35:44 ----A---- C:\Windows\system32\win32k.sys

2014-03-12 22:35:43 ----A---- C:\Windows\system32\qedit.dll

2014-03-12 22:35:41 ----A---- C:\Windows\system32\wer.dll

2014-03-12 22:35:36 ----A---- C:\Windows\system32\tzres.dll

======List of files/folders modified in the last 1 month======

2014-03-24 12:06:17 ----RD---- C:\Program Files

2014-03-24 08:49:53 ----D---- C:\ProgramData\MFAData

2014-03-23 22:24:12 ----D---- C:\Windows\system32\wbem

2014-03-23 22:24:12 ----D---- C:\Windows

2014-03-23 22:21:49 ----D---- C:\Program Files\Alarm Clock

2014-03-23 22:21:47 ----D---- C:\Windows\system32\drivers

2014-03-23 22:21:40 ----D---- C:\Windows\winsxs

2014-03-23 22:21:40 ----D---- C:\Windows\Tasks

2014-03-23 22:21:40 ----D---- C:\Windows\System32

2014-03-23 22:21:39 ----D---- C:\Windows\system32\Tasks

2014-03-23 22:21:39 ----D---- C:\Windows\system32\spool

2014-03-23 22:21:39 ----D---- C:\Windows\system32\nl-NL

2014-03-23 22:21:39 ----D---- C:\Windows\system32\migration

2014-03-23 22:21:38 ----D---- C:\Windows\system32\en-US

2014-03-23 22:21:38 ----D---- C:\Windows\system32\CodeIntegrity

2014-03-23 22:21:38 ----D---- C:\Windows\system32\catroot2

2014-03-23 22:21:38 ----D---- C:\Windows\rescache

2014-03-23 22:21:35 ----RSD---- C:\Windows\Media

2014-03-23 22:21:34 ----D---- C:\Windows\inf

2014-03-23 22:21:25 ----D---- C:\Users\Margret\AppData\Roaming\Skype

2014-03-23 22:21:23 ----D---- C:\Users\Margret\AppData\Roaming\iolo

2014-03-23 22:21:23 ----D---- C:\Users\Margret\AppData\Roaming\IObit

2014-03-23 22:21:21 ----D---- C:\Users\Margret\AppData\Roaming\FunnyGames

2014-03-23 22:21:06 ----D---- C:\ProgramData\HP Product Assistant

2014-03-23 22:21:06 ----D---- C:\ProgramData\AVG2014

2014-03-23 22:21:06 ----D---- C:\Program Files\Microsoft Silverlight

2014-03-23 22:21:06 ----D---- C:\Program Files\Internet Explorer

2014-03-23 22:21:06 ----D---- C:\Program Files\Google

2014-03-23 22:21:04 ----D---- C:\Windows\registration

2014-03-23 22:06:19 ----SHD---- C:\System Volume Information

2014-03-23 18:54:35 ----SHD---- C:\Windows\Installer

2014-03-23 18:54:31 ----D---- C:\Program Files\Corel

2014-03-23 18:54:12 ----D---- C:\Program Files\Common Files\PX Storage Engine

2014-03-22 22:36:15 ----D---- C:\Windows\Cursors

2014-03-22 22:34:43 ----D---- C:\ProgramData

2014-03-22 22:33:39 ----D---- C:\Users\Margret\AppData\Roaming\sweet-page

2014-03-22 22:33:39 ----D---- C:\ProgramData\WPM

2014-03-22 21:57:13 ----A---- C:\Windows\system.ini

2014-03-22 21:53:55 ----D---- C:\Windows\AppPatch

2014-03-22 21:53:54 ----D---- C:\Program Files\Common Files

2014-03-22 09:44:21 ----D---- C:\Windows\Debug

2014-03-18 23:05:20 ----D---- C:\Windows\system32\MRT

2014-03-18 23:00:50 ----A---- C:\Windows\system32\mrt.exe

2014-03-17 20:52:29 ----A---- C:\Windows\system32\FlashPlayerApp.exe

2014-03-12 23:47:41 ----D---- C:\ProgramData\Microsoft Help

2014-03-12 23:46:24 ----D---- C:\Windows\system32\catroot

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R0 AVGIDSHX;AVGIDSHX; C:\Windows\system32\DRIVERS\avgidshx.sys [2013-11-25 149272]

R0 Avglogx;AVG Logging Driver; C:\Windows\system32\DRIVERS\avglogx.sys [2013-10-31 222520]

R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield; C:\Windows\system32\DRIVERS\avgmfx86.sys [2013-10-01 102712]

R0 Avgrkx86;AVG Anti-Rootkit Driver; C:\Windows\system32\DRIVERS\avgrkx86.sys [2013-09-10 27448]

R0 PxHelp20;PxHelp20; C:\Windows\System32\Drivers\PxHelp20.sys [2008-11-20 43872]

R1 Avgdiskx;AVG Disk Driver; C:\Windows\system32\DRIVERS\avgdiskx.sys [2013-11-25 120600]

R1 AVGIDSDriver;AVGIDSDriver; C:\Windows\system32\DRIVERS\avgidsdriverx.sys [2013-11-25 210712]

R1 AVGIDSShim;AVGIDSShim; C:\Windows\system32\DRIVERS\avgidsshimx.sys [2014-01-19 22808]

R1 Avgldx86;AVG AVI Loader Driver; C:\Windows\system32\DRIVERS\avgldx86.sys [2013-10-31 176952]

R1 Avgtdix;AVG TDI Driver; C:\Windows\system32\DRIVERS\avgtdix.sys [2013-08-01 193848]

R1 NetworkX;NetworkX; C:\Windows\system32\ckldrv.sys [2008-03-17 19584]

R1 Tosrfcom;Bluetooth RFCOMM; C:\Windows\System32\Drivers\tosrfcom.sys [2009-07-28 69480]

R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-10-31 2231456]

R3 netr28;Ralink 802.11n Wireless Driver for Windows Vista; C:\Windows\system32\DRIVERS\netr28.sys [2008-05-19 380416]

R3 NVHDA;Service for NVIDIA High Definition Audio Driver; C:\Windows\system32\drivers\nvhda32v.sys [2008-09-25 45600]

R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2008-11-21 7451264]

R3 ROOTMODEM;Microsoft Legacy Modem Driver; C:\Windows\System32\Drivers\RootMdm.sys [2008-01-21 8192]

R3 RTL8169;Realtek 8169 NT Driver; C:\Windows\system32\DRIVERS\Rtlh86.sys [2008-10-04 133120]

R3 RTSTOR;Realtek USB 2.0 Card Reader; C:\Windows\system32\drivers\RTSTOR.SYS [2009-03-26 64000]

R3 SNP2UVC;USB2.0 PC Camera (SNP2UVC); C:\Windows\system32\DRIVERS\snp2uvc.sys [2008-07-10 1753984]

R3 StillCam;Stuurprogramma voor seriële digitale fotocamera; C:\Windows\system32\DRIVERS\serscan.sys [2008-01-21 9216]

R3 SynTP;Synaptics TouchPad Driver; C:\Windows\system32\DRIVERS\SynTP.sys [2008-05-08 199472]

R3 tosporte;Bluetooth COM Port; C:\Windows\system32\DRIVERS\tosporte.sys [2009-06-17 46984]

R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv; \??\C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver32.sys [2013-09-18 12320]

R3 WudfPf;@%SystemRoot%\system32\drivers\Wudfpf.sys,-1000; C:\Windows\system32\drivers\WudfPf.sys [2012-07-26 66560]

R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2012-07-26 155136]

R3 X10Hid;X10 Hid Device; C:\Windows\System32\Drivers\x10hid.sys [2006-11-17 13976]

S3 BthAudioHF;BthAudioHF-service; C:\Windows\system32\DRIVERS\BthAudioHF.sys [2010-02-05 48024]

S3 BthAvrcp;Bluetooth AVRCP-profiel; C:\Windows\system32\DRIVERS\BthAvrcp.sys [2010-02-05 28048]

S3 BthEnum;Bluetooth Enumerator Service; C:\Windows\system32\DRIVERS\BthEnum.sys [2009-04-11 22528]

S3 BthPan;Bluetooth-apparaat (Personal Area Network); C:\Windows\system32\DRIVERS\bthpan.sys [2008-01-21 92160]

S3 BTHPORT;Stuurprogramma voor Bluetooth-poort; C:\Windows\System32\Drivers\BTHport.sys [2009-04-11 507904]

S3 BTHUSB;USB-stuurprogramma voor Bluetooth-radio; C:\Windows\System32\Drivers\BTHUSB.sys [2009-04-11 29696]

S3 catchme;catchme; \??\C:\Users\Margret\AppData\Local\Temp\catchme.sys []

S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.); C:\Windows\system32\DRIVERS\ssudbus.sys [2013-08-21 84248]

S3 Dot4;Microsoft IEEE-1284.4-stuurprogramma; C:\Windows\system32\DRIVERS\Dot4.sys [2008-01-21 131584]

S3 Dot4Print;Stuurprogramma voor printerklasse voor IEEE-1284.4; C:\Windows\system32\DRIVERS\Dot4Prt.sys [2008-01-21 16384]

S3 dot4usb;MS Dot4USB Filter Dot4USB Filter; C:\Windows\system32\DRIVERS\dot4usb.sys [2008-01-21 36864]

S3 drmkaud;Microsoft Kernel DRM-audiodecoder; C:\Windows\system32\drivers\drmkaud.sys [2008-01-21 5632]

S3 ewusbnet;HUAWEI USB-NDIS miniport; C:\Windows\system32\DRIVERS\ewusbnet.sys [2010-12-02 116736]

S3 HdAudAddService;Microsoft 1.1 UAA Functiestuurprogramma voor High Definition Audio-service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]

S3 hwdatacard;Huawei DataCard USB Modem and USB Serial; C:\Windows\system32\DRIVERS\ewusbmdm.sys [2010-12-02 105984]

S3 hwusbdev;Huawei DataCard USB PNP Device; C:\Windows\system32\DRIVERS\ewusbdev.sys [2010-12-02 101504]

S3 libusb0;LibUsb-Win32 - Kernel Driver 09/17/2010, 1.2.1.0; C:\Windows\system32\DRIVERS\libusb0.sys [2010-11-06 35008]

S3 MSKSSRV;Microsoft Streaming Service-proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-21 8192]

S3 MSPCLOCK;Microsoft Streaming Clock-proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-21 5888]

S3 MSPQM;Microsoft Streaming Kwaliteitsbeheer Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-21 5504]

S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink-conversieprogramma; C:\Windows\system32\drivers\MSTEE.sys [2008-01-21 6016]

S3 pccsmcfd;PCCS Mode Change Filter Driver; C:\Windows\system32\DRIVERS\pccsmcfd.sys [2012-06-11 19072]

S3 PhilCap;NXP service; C:\Windows\system32\DRIVERS\PhilCap.sys [2007-07-31 908896]

S3 RFCOMM;Bluetooth-apparaat (RFCOMM Protocol TDI); C:\Windows\system32\DRIVERS\rfcomm.sys [2009-04-11 148992]

S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.); C:\Windows\system32\DRIVERS\ssudmdm.sys [2013-08-21 182680]

S3 tosrfbd;Bluetooth RFBUS; C:\Windows\system32\DRIVERS\tosrfbd.sys [2009-08-28 169064]

S3 tosrfbnp;Bluetooth RFBNEP; C:\Windows\System32\Drivers\tosrfbnp.sys [2009-06-19 42472]

S3 Tosrfhid;Bluetooth RFHID; C:\Windows\system32\DRIVERS\Tosrfhid.sys [2009-06-19 79872]

S3 tosrfnds;Bluetooth Personal Area Network; C:\Windows\system32\DRIVERS\tosrfnds.sys [2009-07-24 21608]

S3 TosRfSnd;Bluetooth Audio; C:\Windows\system32\drivers\tosrfsnd.sys [2009-08-05 61168]

S3 Tosrfusb;Bluetooth USB Controller; C:\Windows\system32\DRIVERS\tosrfusb.sys [2009-08-05 49400]

S3 usbscan;Stuurprogramma voor USB-scanner; C:\Windows\system32\DRIVERS\usbscan.sys [2013-07-03 35328]

S3 usbvideo;USB-videoapparaat (WDM); C:\Windows\System32\Drivers\usbvideo.sys [2008-01-21 134016]

S3 winusb;WinUsb-stuurprogramma; C:\Windows\system32\DRIVERS\winusb.sys [2009-07-14 34944]

S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2009-10-01 40448]

S4 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-21 6656]

S4 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-21 386616]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7; C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [2008-09-16 169312]

R2 AlarmClockMonitor;Talking Alarm Clock user logon monitor; C:\Program Files\Alarm Clock\AlarmMonitor.exe [2011-01-13 612856]

R2 AVGIDSAgent;AVGIDSAgent; C:\Program Files\AVG\AVG2014\avgidsagent.exe [2014-01-22 3788816]

R2 avgwd;AVG WatchDog; C:\Program Files\AVG\AVG2014\avgwdsvc.exe [2013-09-24 348008]

R2 BthServ;@%SystemRoot%\System32\bthserv.dll,-101; C:\Windows\system32\svchost.exe [2008-01-21 21504]

R2 Crypkey License;Crypkey License; C:\Windows\system32\crypserv.exe [2008-05-08 122880]

R2 FontCache;@%systemroot%\system32\FntCache.dll,-100; C:\Windows\system32\svchost.exe [2008-01-21 21504]

R2 HFGService;Handsfree Headset Service; C:\Windows\system32\svchost.exe [2008-01-21 21504]

R2 hpqddsvc;HP CUE DeviceDiscovery-service; C:\Windows\system32\svchost.exe [2008-01-21 21504]

R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]

R2 Nero BackItUp Scheduler 3;Nero BackItUp Scheduler 3; C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe [2008-12-02 877864]

R2 nvsvc;NVIDIA Display Driver Service; C:\Windows\system32\nvvsvc.exe [2008-11-21 203296]

R2 RapiMgr;@%windir%\WindowsMobile\rapimgr.dll,-104; C:\Windows\system32\svchost.exe [2008-01-21 21504]

R2 resetWinService;Reset Reader; C:\Program Files\Realtek Semiconductor Corp\Realtek USB 2.0 Card Reader\reset.exe [2008-10-29 70656]

R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared Files\RichVideo.exe [2008-06-28 241734]

R2 TOSHIBA Bluetooth Service;TOSHIBA Bluetooth Service; C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe [2009-07-30 144752]

R2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service; C:\Program Files\AVG\AVG PC TuneUp\TuneUpUtilitiesService32.exe [2013-12-18 1741624]

R2 UxTuneUp;@%SystemRoot%\System32\uxtuneup.dll,-4096; C:\Windows\System32\svchost.exe [2008-01-21 21504]

R2 WcesComm;@%windir%\WindowsMobile\wcescomm.dll,-40079; C:\Windows\system32\svchost.exe [2008-01-21 21504]

R2 wlidsvc;Windows Live ID Sign-in Assistant; C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE [2010-09-21 1710464]

R2 x10nets;X10 Device Network Service; C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe [2001-11-12 20480]

R3 hpqcxs08;hpqcxs08; C:\Windows\system32\svchost.exe [2008-01-21 21504]

S2 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service; C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-17 257928]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-09-11 105144]

S2 gupdate1ca02ef248af3b4;Google Updateservice (gupdate1ca02ef248af3b4); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-07-12 133104]

S2 gusvc;Google Software Updater; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2012-08-21 194032]

S2 Net Driver HPZ12;Net Driver HPZ12; C:\Windows\System32\svchost.exe [2008-01-21 21504]

S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\Windows\System32\svchost.exe [2008-01-21 21504]

S2 SkypeUpdate;Skype Updater; C:\Program Files\Skype\Updater\Updater.exe [2013-09-05 171680]

S3 FLEXnet Licensing Service;FLEXnet Licensing Service; C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [2009-03-24 651720]

S3 gupdatem;Google Update-service (gupdatem); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-07-12 133104]

S3 NMIndexingService;NMIndexingService; C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe [2008-12-12 537896]

S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2011-07-20 440696]

S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]

S3 ServiceLayer;ServiceLayer; C:\Program Files\PC Connectivity Solution\ServiceLayer.exe [2012-06-11 724376]

S3 WPFFontCache_v0400;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe,-100; C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2013-09-11 770168]

S4 aspnet_state;ASP.NET-statusservice; C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe [2013-09-11 46688]

S4 NetMsmqActivator;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\\ServiceModelInstallRC.dll,-8195; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [2013-09-11 139856]

S4 NetPipeActivator;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\\ServiceModelInstallRC.dll,-8197; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [2013-09-11 139856]

S4 NetTcpActivator;@C:\Windows\Microsoft.NET\Framework\v4.0.30319\\ServiceModelInstallRC.dll,-8199; C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe [2013-09-11 139856]

S4 PLFlash DeviceIoControl Service;PLFlash DeviceIoControl Service; C:\Windows\system32\IoctlSvc.exe [2006-12-19 81920]

S4 ProtexisLicensing;ProtexisLicensing; C:\Windows\system32\PSIService.exe [2007-06-05 177704]

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Schakel je antivirus- en antispywareprogramma's uit, mogelijk kunnen ze conflicteren met zoek.exe (hier en hier) kan je lezen hoe je dat doet.

Download 51a612a8b27e2-Zoek.pngZoek.exe naar het bureaublad (niet de .zip- of .rar-versie)

  • Wanneer Internet Explorer of een andere browser of virusscanner melding geeft dat dit bestand onveilig zou zijn kun je negeren, dit is namelijk een onterechte waarschuwing.
  • Dubbelklik op Zoek.exe om de tool te starten.
  • Windows Vista, 7 en 8 gebruikers dienen de tool als "administrator" uit te voeren door middel van de rechtermuisknop en kiezen voor Als Administrator uitvoeren.
  • Kopieer nu onderstaande code en plak die in het grote invulvenster:
  • Note: Dit script is speciaal bedoeld voor deze PC, gebruik dit dan ook niet op andere PC's met een gelijkaardig probleem.

chromelook; 
firefoxlook; 
emptyfolderscheck;delete 
emptyclsid;
startupall; 
filesrcm;

  • Klik op de knop "Options" en vink nu de onderstaande opties aan.
  • Do a Deep Scan

  • Installed Programs

  • HijackThis Log

  • System Specs
  • Running Processes
  • Auto Clean
  • De optie "Scan All Users" staat standaard aangevinkt.
  • Klik nu op de knop "Run script".
  • Wacht nu geduldig af tot er een logje opent (dit kan na een herstart zijn als deze benodigd is).
  • Mocht er geen logje verschijnen, start zoek.exe dan opnieuw en klik op de knop zoek-results.log, de log verschijnt dan alsnog.
  • Post het geopende logje in het volgende bericht als bijlage.

Zoek.exe logbestand plaatsen

  • Voeg het logbestand met de naam "Zoek-results.log" als bijlage toe aan het volgende bericht. (Dit logbestand kunt u tevens terug vinden op de systeemschijf als C:\\Zoek-results.log.)
  • Hoe u een bijlage kunt toevoegen aan het bericht leest u hier.

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Je Java software is verouderd.

Oudere versies hebben lekken die malware de kans geeft om zich te installeren op je systeem.

Ga naar Java en download daar de correcte Java versie.

  • Klik op "Gratis Java-download".
  • Ga akkoord met de licentiebepalingen en klik op de button voor de gratis download.
  • Het bestand JavaSetup wordt aangeboden - kies hier voor "bestand opslaan".
  • Sluit alle programma's die eventueel open zijn - zeker je web browser!
  • Ga dan naar Start > Configuratiescherm > Software en verwijder alle oudere versies van Java uit de Softwarelijst.
  • Vink alles aan met Java Runtime Environment (JRE of J2SE of JAVA) in de naam.
  • Klik dan op Verwijderen of op de Wijzig/Verwijder knop.
  • Herhaal dit tot alle oudere versies verdwenen zijn.
  • Na het verwijderen van alle oudere versies, herstart je pc.
  • Klik vervolgens op JavaSetup om de nieuwste versie van Java te installeren.
  • Vink de installatie van de Ask toolbar uit en ga dan verder met de installatie.

Download adwcleaner.pngAdwCleaner by Xplode naar het bureaublad.

  • Sluit alle openstaande vensters.
  • Dubbelklik op AdwCleaner om hem te starten.
  • Windows Vista, 7 en 8 gebruikers dienen de tool als "administrator" uit te voeren,
  • Door middel van de rechtermuisknop en kiezen voor Als Administrator uitvoeren.
  • Klik vervolgens op Scan.
  • Klik vervolgens op Clean als er items zijn gevonden.
  • Klik bij Herstarten Noodzakelijk op OK

Nadat de PC opnieuw is opgestart, opent meestal een logfile.

Anders is het hier terug te vinden C:\AdwCleaner\AdwCleaner[s0].txt.

Logbestand plaatsen

  • Voeg het logbestand met de naam C:\AdwCleaner\AdwCleaner[s0].txt als bijlage toe aan het volgende bericht.
  • Hoe u een bijlage kunt toevoegen aan het bericht leest u hier.

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