Logfile of random's system information tool 1.10 (written by random/random) Run by Rita Vanrunxt at 2016-05-26 22:21:08 Microsoft Windows 10 Home System drive C: has 412 GB (89%) free of 460 GB Total RAM: 8074 MB (62% free) Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 22:22:04, on 26/05/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10586.0020) Boot mode: Normal Running processes: C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.0\avpui.exe C:\Program Files\Acer\Acer Power Management\ePowerWinMonitor.exe C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe C:\Program Files\WindowsApps\Microsoft.Messaging_2.15.20002.0_x86__8wekyb3d8bbwe\SkypeHost.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\WINDOWS\SysWOW64\NOTEPAD.EXE C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files\trend micro\Rita Vanrunxt.exe C:\WINDOWS\SysWOW64\taskkill.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com/?pc=ACJB R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://acer13.msn.com/?pc=ACJB R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: ScriptInjectionPluginBrowserHelperObject - {C66D064F-82FE-4E1A-B06A-B2490BA48B18} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.0\IEExt\ie_plugin.dll O3 - Toolbar: Kaspersky Protection toolbar - {3507FA00-ADA2-4A02-99B9-51AD26CA9120} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.0\IEExt\ie_plugin.dll O4 - HKCU\..\Run: [OneDrive] "C:\Users\Rita Vanrunxt\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background O4 - HKCU\..\RunOnce: [Uninstall C:\Users\Rita Vanrunxt\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64] C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Rita Vanrunxt\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64" O4 - HKCU\..\RunOnce: [Uninstall C:\Users\Rita Vanrunxt\AppData\Local\Microsoft\OneDrive\17.3.5892.0626] C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\Rita Vanrunxt\AppData\Local\Microsoft\OneDrive\17.3.5892.0626" O4 - HKLM\..\Policies\Explorer\Run: [BtvStack] "C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe" O4 - HKUS\S-1-5-19\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'NETWORK SERVICE') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnIE.dll/105 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL O18 - Protocol: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL O18 - Protocol: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL O18 - Protocol: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing) O23 - Service: Kaspersky Anti-Virus-service 16.0.0 (AVP16.0.0) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.0\avp.exe O23 - Service: CCDMonitorService - Acer Incorporated - C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing) O23 - Service: ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: GamesAppIntegrationService - WildTangent - C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing) O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing) O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Ad-Aware Service 11 (LavasoftAdAwareService11) - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.10.767.8917\AdAwareService.exe O23 - Service: Launch Manager Service (LMSvc) - Acer Incorporate - C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Quick Access Service (QASvc) - Acer Incorporate - C:\Program Files\Acer\Acer Quick Access\QASvc.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe O23 - Service: Quick Access RadioMgr Service (RMSvc) - Acer Incorporate - C:\Program Files\Acer\Acer Quick Access\RMSvc.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing) O23 - Service: User Experience Improvement Program (UEIPSvc) - acer - C:\Program Files\Acer\User Experience Improvement Program\Framework\UBTService.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing) O23 - Service: vssbrigde64 - AO Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.0\x64\vssbridge64.exe O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 11632 bytes ======Listing Processes====== C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe -k DcomLaunch C:\WINDOWS\system32\svchost.exe -k RPCSS C:\WINDOWS\system32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k LocalSystemNetworkRestricted C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork C:\WINDOWS\system32\igfxCUIService.exe C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe C:\WINDOWS\system32\svchost.exe -k NetworkService C:\WINDOWS\System32\spoolsv.exe "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.0\avp.exe" -r "C:\Program Files (x86)\Acer\AOP Framework\CCDMonitorService.exe" C:\WINDOWS\System32\svchost.exe -k utcsvc "C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeClickToRun.exe" /service "C:\Program Files\Intel\TXE Components\TCS\HeciServer.exe" "C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.10.767.8917\AdAwareService.exe" "C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe" C:\WINDOWS\system32\svchost.exe -k appmodel "C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe" dashost.exe {1f09af35-ae34-4b07-9f79e7c1eaae43ac} C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\system32\SearchIndexer.exe /Embedding C:\WINDOWS\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe "C:\Program Files\Acer\Acer Quick Access\QASvc.exe" "C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe" "C:\Program Files\Acer\Acer Quick Access\RMSvc.exe" "C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe" "C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe" -r "C:\Users\Rita Vanrunxt\AppData\Local\AOP SDK\Acer Infra\acer\SyncAgent" -u S-1-5-21-2147468576-2107826501-631194564-1004 -c 560 -s 418 -g "C:\ProgramData\acer\CCD" \??\C:\WINDOWS\system32\conhost.exe 0x4 "C:\Program Files\Acer\User Experience Improvement Program\Framework\UBTService.exe" C:\WINDOWS\System32\WinLogon.exe -SpecialSession "dwm.exe" "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 16.0.0\avpui.exe" -hidden taskhostw.exe {222A245B-E637-4AE9-A93F-A59CA119A75E} sihost.exe igfxHK.exe igfxTray.exe C:\WINDOWS\Explorer.EXE "C:\WINDOWS\system32\igfxEM.exe" -Embedding C:\Windows\System32\RuntimeBroker.exe -Embedding "C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe" -ServerName:App.AppXtk181tbxbce2qsex02s8tw7hfxa9xb3t.mca "C:\Program Files\Acer\Acer Quick Access\QAEvent.exe" C:\WINDOWS\system32\wbem\unsecapp.exe -Embedding "C:\Program Files\Acer\Acer Quick Access\QAMsg.exe" "C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" -s "C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.10.767.8917\AdAwareTray.exe" "fontdrvhost.exe" "C:\Program Files\Acer\Acer Launch Manager\LMEvent.exe" "C:\Program Files\Acer\Acer Launch Manager\LMLockHandler.exe" C:\WINDOWS\system32\wbem\unsecapp.exe -Embedding C:\WINDOWS\system32\wbem\unsecapp.exe -Embedding "C:\Program Files\Acer\Acer Launch Manager\LMTray.exe" "C:\Program Files\Acer\Acer Power Management\ePowerTray.exe" C:\WINDOWS\system32\igfxext.exe -Embedding C:\WINDOWS\system32\wbem\unsecapp.exe -Embedding "C:\Program Files\Acer\Acer Power Management\ePowerEvent.exe" "C:\Program Files\Acer\Acer Power Management\ePowerWinMonitor.exe" C:\WINDOWS\system32\svchost.exe -k UnistackSvcGroup "C:\Program Files (x86)\Acer\AOP Framework\BackgroundAgent.exe" task "C:\Program Files (x86)\Acer\Acer Portal\AcerPortal.exe" task "C:\Program Files (x86)\Acer\abDocs\abDocsDllLoaderMonitor.exe" task "C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe" C:\Windows\System32\InstallAgent.exe -Embedding "C:\Program Files (x86)\Acer\Care Center\ACCStd.exe" "C:\Program Files\WindowsApps\Microsoft.Messaging_2.15.20002.0_x86__8wekyb3d8bbwe\SkypeHost.exe" -ServerName:SkypeHost.ServerServer "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=crashpad-handler /prefetch:7 --no-rate-limit "--database=C:\Users\Rita Vanrunxt\AppData\Local\Google\Chrome\User Data\Crashpad" --url=https://clients2.google.com/cr/report --annotation=channel=m --annotation=plat=Win32 --annotation=prod=Chrome --annotation=ver=50.0.2661.102 --handshake-handle=0x1d0 "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=gpu-process --channel="7312.0.1985097304\1332806079" --supports-dual-gpus=false --gpu-driver-bug-workarounds=4,12,15,24,53 --gpu-vendor-id=0x8086 --gpu-device-id=0x0f31 --gpu-driver-vendor="Intel Corporation" --gpu-driver-version=10.18.10.4276 --ignored=" --type=renderer " /prefetch:2 "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=renderer --enable-features=AutomaticTabDiscarding