Logfile of random's system information tool 1.10 (written by random/random) Run by svenv_000 at 2016-10-15 11:34:10 Microsoft Windows 8.1 System drive C: has 411 GB (91%) free of 454 GB Total RAM: 3914 MB (55% free) Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 11:34:17, on 15/10/2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.9600.18123) Boot mode: Normal Running processes: C:\Program Files (x86)\Spotify\Data\SpotifyWebHelper.exe C:\Program Files\AVAST Software\Avast\avastui.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files\trend micro\svenv_000.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer13.msn.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Program Files (x86)\Spotify\Data\SpotifyWebHelper.exe" O4 - HKLM\..\Policies\Explorer\Run: [BtvStack] "C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe" O9 - Extra button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing) O23 - Service: AtherosSvc - Windows (R) Win 7 DDK provider - C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\adminservice.exe O23 - Service: Avast Antivirus (avast! Antivirus) - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe O23 - Service: CCDMonitorService - Acer Incorporated - C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\SysWow64\IntelCpHeciSvc.exe O23 - Service: Device Fast-lane Service (DeviceFastLaneService) - Acer Incorporated - C:\Program Files\Acer\Acer Device Fast-lane\DeviceFastLaneSvc.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing) O23 - Service: ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing) O23 - Service: GamesAppIntegrationService - WildTangent - C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: HP Support Solutions Framework Service (HPSupportSolutionsFrameworkService) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\WINDOWS\system32\IEEtwCollector.exe (file missing) O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService1.0.0.0) - Unknown owner - C:\WINDOWS\system32\igfxCUIService.exe (file missing) O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe O23 - Service: Intel(R) Technology Access Software Asset Manager (Intel(R) TA SAM) - Intel Corporation - C:\Program Files (x86)\Intel Corporation\Intel(R) Technology Access\Intel(R) Software Asset Manager\bin\IntelSoftwareAssetManagerService.exe O23 - Service: Intel(R) Technology Access Legacy CS Loader (Intel(R) TechnologyAccessLegacyCSLoader) - Intel(R) Corporation - C:\Program Files\Intel Corporation\Intel(R) Technology Access\LegacyCsLoaderService.exe O23 - Service: Intel(R) Technology Access Service (Intel(R) TechnologyAccessService) - Intel(R) Corporation - C:\Program Files\Intel Corporation\Intel(R) Technology Access\IntelTechnologyAccessService.exe O23 - Service: Intel(R) Update Manager (iumsvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: Launch Manager Service (LMSvc) - Acer Incorporate - C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing) O23 - Service: Nero Update (NAUpdate) - Nero AG - c:\Program Files (x86)\Nero\Update\NASvc.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing) O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 9965 bytes ======Listing Processes====== wininit.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe -k DcomLaunch C:\WINDOWS\system32\svchost.exe -k RPCSS C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted C:\WINDOWS\system32\svchost.exe -k netsvcs C:\WINDOWS\system32\svchost.exe -k LocalService C:\WINDOWS\system32\igfxCUIService.exe C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted C:\WINDOWS\system32\svchost.exe -k NetworkService "C:\Program Files\AVAST Software\Avast\AvastSvc.exe" C:\WINDOWS\System32\spoolsv.exe C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork "C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\adminservice.exe" "C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe" /service "C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe" /service "C:\Program Files (x86)\Acer\Acer Cloud\CCDMonitorService.exe" C:\WINDOWS\System32\svchost.exe -k utcsvc "C:\Program Files\Intel\iCLS Client\HeciServer.exe" "C:\Program Files\Intel Corporation\Intel(R) Technology Access\LegacyCsLoaderService.exe" "C:\Program Files\Intel Corporation\Intel(R) Technology Access\IntelTechnologyAccessService.exe" "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe" "C:\Program Files\Acer\Acer Launch Manager\LMSvc.exe" C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\WINDOWS\System32\svchost.exe -k LocalServicePeerNet dashost.exe {f9bed1ed-323f-42d7-bec998d31eb88aaa} C:\WINDOWS\system32\wbem\wmiprvse.exe C:\WINDOWS\system32\DllHost.exe /Processid:{30D49246-D217-465F-B00B-AC9DDD652EB7} "C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe" "C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe" "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe" "c:\Program Files (x86)\Nero\Update\NASvc.exe" C:\WINDOWS\system32\SearchIndexer.exe /Embedding "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe" "C:\Program Files\Windows Media Player\wmpnetwk.exe" winlogon.exe "dwm.exe" taskhostex.exe C:\WINDOWS\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe C:\WINDOWS\Explorer.EXE "C:\Program Files\Acer\Acer Launch Manager\LMEvent.exe" C:\WINDOWS\system32\wbem\unsecapp.exe -Embedding "C:\Program Files\Acer\Acer Launch Manager\LMTray.exe" "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20911_x64__8wekyb3d8bbwe\LiveComm.exe" -ServerName:Microsoft.WindowsLive.Platform.Server igfxEM.exe igfxHK.exe igfxTray.exe "C:\Program Files\Acer\Acer Power Management\ePowerTray.exe" C:\Windows\System32\skydrive.exe -Embedding "C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\BtvStack.exe" "C:\Program Files\Apoint2K\Apoint.exe" "C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" -s "C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ActivateDesktop.exe" "C:\Program Files\Apoint2K\ApMsgFwd.exe" -s{05FA8492-C047-4207-BE65-780D8591C113} "C:\Program Files\Apoint2K\HidFind.exe" "Apntex.exe" \??\C:\WINDOWS\system32\conhost.exe 0x4 "C:\Program Files (x86)\Spotify\Data\SpotifyWebHelper.exe" "C:\Program Files\AVAST Software\Avast\avastui.exe" /nogui "C:\Program Files\CCleaner\CCleaner.exe" /MONITOR /uac C:\WINDOWS\system32\wbem\unsecapp.exe -Embedding C:\WINDOWS\system32\wbem\wmiprvse.exe C:\Windows\System32\RuntimeBroker.exe -Embedding "C:\Program Files\Acer\Acer Power Management\ePowerSvc.exe" C:\WINDOWS\system32\igfxext.exe -Embedding "C:\Program Files\Acer\Acer Power Management\ePowerEvent.exe" "C:\Windows\System32\SettingSyncHost.exe" -Embedding "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=crashpad-handler /prefetch:7 --no-rate-limit "--database=C:\Users\svenv_000\AppData\Local\Google\Chrome\User Data\Crashpad" --url=https://clients2.google.com/cr/report --annotation=channel=-m --annotation=plat=Win32 --annotation=prod=Chrome --annotation=ver=53.0.2785.143 --handshake-handle=0x14c "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=gpu-process --channel="684.0.609988683\759686921" --mojo-application-channel-token=2098123E7366E16E115FDF44A7D5A9AC --enable-features=AutomaticTabDiscarding