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nancyschraven

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  1. Dit was mega schrikken pc reageerde op niks meer na systeemherstel ( wat er lang duurde) pc uitgezet en weer aan, nu ook nog groot deel van administratie verdwenen.

    ComboFix 12-09-04.03 - Nancy 05-09-2012 12:11:14.1.2 - x64

    Microsoft Windows 7 Professional 6.1.7601.1.1252.31.1043.18.1953.714 [GMT 2:00]

    Gestart vanuit: c:\users\Nancy\Desktop\ComboFix.exe

    AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

    FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

    SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

    .

    .

    (((((((((((((((((((((((((((((((((( Andere Verwijderingen )))))))))))))))))))))))))))))))))))))))))))))))))

    .

    .

    c:\program files (x86)\DealPly

    c:\program files (x86)\DealPly\DealPly.crx

    c:\program files (x86)\DealPly\DealPlyTune.dll

    c:\program files (x86)\DealPly\DealPlyUpdate.exe

    c:\program files (x86)\DealPly\DealPlyUpdate.log

    c:\program files (x86)\DealPly\DealPlyUpdateRun.exe

    c:\program files (x86)\DealPly\icon.ico

    c:\program files (x86)\DealPly\sqlite3.dll

    c:\program files (x86)\DealPly\uninst.exe

    .

    .

    (((((((((((((((((((( Bestanden Gemaakt van 2012-08-05 to 2012-09-05 ))))))))))))))))))))))))))))))

    .

    .

    2012-09-05 10:18 . 2012-09-05 10:18 -------- d-----w- c:\users\Default\AppData\Local\temp

    2012-09-04 21:21 . 2012-09-04 21:21 -------- d-----w- c:\users\Nancy\AppData\Roaming\Malwarebytes

    2012-09-04 21:20 . 2012-09-04 21:20 -------- d-----w- c:\programdata\Malwarebytes

    2012-09-04 21:20 . 2012-09-04 21:25 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

    2012-09-04 21:20 . 2012-07-03 11:46 24904 ----a-w- c:\windows\system32\drivers\mbam.sys

    2012-09-04 14:16 . 2012-09-04 14:16 388096 ----a-r- c:\users\Nancy\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

    2012-09-04 14:16 . 2012-09-04 14:16 -------- d-----w- c:\program files (x86)\Trend Micro

    2012-08-27 15:37 . 2012-08-27 15:37 -------- d-----w- c:\users\Nancy\AppData\Roaming\Nokia

    2012-08-27 15:37 . 2012-08-27 15:37 -------- d-----w- c:\users\Nancy\AppData\Roaming\Nokia Suite

    2012-08-27 15:23 . 2012-09-04 00:48 -------- d-----w- c:\users\Nancy\AppData\Local\Nokia

    2012-08-27 15:23 . 2012-08-27 15:36 -------- d-----w- c:\users\Nancy\AppData\Roaming\PC Suite

    2012-08-27 15:23 . 2012-09-04 00:47 -------- d-----w- c:\programdata\PC Suite

    2012-08-27 15:22 . 2012-09-04 00:47 -------- d-----w- c:\programdata\Nokia

    2012-08-27 15:22 . 2012-09-03 17:21 -------- d-----w- c:\program files (x86)\Common Files\Nokia

    2012-08-27 15:22 . 2012-09-03 17:22 -------- d-----w- c:\program files (x86)\PC Connectivity Solution

    2012-08-27 15:21 . 2012-09-03 17:21 -------- d-----w- c:\program files (x86)\Nokia

    2012-08-27 09:40 . 2012-09-04 00:47 -------- d-----w- c:\programdata\TuneUp Software

    2012-08-27 09:40 . 2012-08-27 09:40 -------- d-----w- c:\programdata\Common Files

    2012-08-16 06:14 . 2012-08-16 06:14 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

    2012-08-15 04:03 . 2012-05-05 08:36 503808 ----a-w- c:\windows\system32\srcore.dll

    2012-08-15 04:03 . 2012-05-05 07:46 43008 ----a-w- c:\windows\SysWow64\srclient.dll

    2012-08-15 04:03 . 2012-02-11 06:43 751104 ----a-w- c:\windows\system32\win32spl.dll

    2012-08-15 04:03 . 2012-02-11 06:36 559104 ----a-w- c:\windows\system32\spoolsv.exe

    2012-08-15 04:03 . 2012-02-11 06:36 67072 ----a-w- c:\windows\splwow64.exe

    2012-08-15 04:03 . 2012-02-11 05:43 492032 ----a-w- c:\windows\SysWow64\win32spl.dll

    2012-08-15 04:03 . 2012-07-18 18:15 3148800 ----a-w- c:\windows\system32\win32k.sys

    2012-08-15 04:03 . 2012-07-04 22:16 73216 ----a-w- c:\windows\system32\netapi32.dll

    2012-08-15 04:03 . 2012-07-04 22:13 59392 ----a-w- c:\windows\system32\browcli.dll

    2012-08-15 04:03 . 2012-07-04 22:13 136704 ----a-w- c:\windows\system32\browser.dll

    2012-08-15 04:03 . 2012-07-04 21:14 41984 ----a-w- c:\windows\SysWow64\browcli.dll

    2012-08-15 04:03 . 2012-05-14 05:26 956928 ----a-w- c:\windows\system32\localspl.dll

    2012-08-15 00:35 . 2012-09-03 17:21 -------- d-----w- c:\windows\system32\drivers\NISx64\1308000.00E

    .

    .

    .

    ((((((((((((((((((((((((((((((((((((((( Find3M Rapport ))))))))))))))))))))))))))))))))))))))))))))))))))))

    .

    2012-08-16 06:14 . 2011-12-08 20:33 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

    2012-08-16 01:00 . 2011-11-08 08:41 62134624 ----a-w- c:\windows\system32\MRT.exe

    2012-07-05 20:06 . 2012-05-14 07:40 772544 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

    2012-07-05 20:06 . 2012-05-14 07:40 687544 ----a-w- c:\windows\SysWow64\deployJava1.dll

    2012-06-25 14:04 . 2012-06-25 14:04 1394248 ----a-w- c:\windows\SysWow64\msxml4.dll

    2012-06-09 05:43 . 2012-07-10 23:19 14172672 ----a-w- c:\windows\system32\shell32.dll

    .

    .

    ((((((((((((((((((((((((((((((((((((( Reg Opstartpunten )))))))))))))))))))))))))))))))))))))))))))))))))))

    .

    .

    *Nota* lege verwijzingen & legitieme standaard verwijzingen worden niet getoond

    REGEDIT4

    .

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

    "iCloudServices"="c:\program files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe" [2012-02-23 59240]

    "swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2012-01-23 39408]

    "MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

    "HP KEYBOARDx"="c:\program files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE" [2010-02-11 710656]

    "HP Remote Solution"="c:\program files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe" [2009-08-25 656896]

    "BATINDICATOR"="c:\program files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\BATINDICATOR.exe" [2009-05-08 2068992]

    "LaunchHPOSIAPP"="c:\program files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\LaunchApp.exe" [2009-04-04 385024]

    "PDF Complete"="c:\program files (x86)\PDF Complete\pdfsty.exe" [2011-02-01 656920]

    "File Sanitizer"="c:\program files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe" [2009-12-12 11265536]

    "PMBVolumeWatcher"="c:\program files (x86)\Sony\PMB\PMBVolumeWatcher.exe" [2011-08-24 651832]

    "APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-30 59280]

    "CanonSolutionMenuEx"="c:\program files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE" [2011-08-04 1612920]

    "RIMBBLaunchAgent.exe"="c:\program files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-07-26 82256]

    "Reader Application Helper"="c:\program files (x86)\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe" [2011-11-23 892928]

    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]

    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]

    "QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-18 421888]

    "iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-06-07 421776]

    "Malwarebytes' Anti-Malware"="c:\program files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-07-03 462920]

    .

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

    "ConsentPromptBehaviorAdmin"= 5 (0x5)

    "ConsentPromptBehaviorUser"= 3 (0x3)

    "EnableUIADesktopToggle"= 0 (0x0)

    .

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]

    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp

    .

    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

    R2 gupdate;Google Updateservice (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-23 136176]

    R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-09-09 86072]

    R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-16 250056]

    R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-21 71168]

    R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]

    R3 gupdatem;Google Update-service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-23 136176]

    R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2010-02-26 158976]

    R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-09 4925184]

    R3 OxPPort;OxPPort;c:\windows\system32\drivers\OxPPort.sys [2008-07-31 98304]

    R3 OxSer;OxSer;c:\windows\system32\drivers\OxSer.sys [2009-09-16 98352]

    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]

    R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]

    R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]

    R3 WatAdminSvc;Windows Activation Technologies-service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-11-08 1255736]

    S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1308000.00E\SYMDS64.SYS [2011-07-25 451192]

    S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1308000.00E\SYMEFA64.SYS [2012-05-22 1129120]

    S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\BASHDefs\20120823.007_82c\BHDrvx64.sys [2012-08-23 1161376]

    S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1308000.00E\ccSetx64.sys [2012-06-07 167072]

    S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.1.0.28\Definitions\IPSDefs\20120901.001\IDSvia64.sys [2012-09-01 513184]

    S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1308000.00E\Ironx64.SYS [2012-04-18 190072]

    S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1308000.00E\SYMNETS.SYS [2012-04-18 405624]

    S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-07-27 63960]

    S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]

    S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]

    S2 HPFSService;File Sanitizer for HP ProtectTools;c:\program files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe [2009-12-12 297984]

    S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-07-03 655944]

    S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\19.8.0.14\ccSvcHst.exe [2012-06-16 138272]

    S2 pdfcDispatcher;PDF Document Manager;c:\program files (x86)\PDF Complete\pdfsvc.exe [2011-02-01 1127448]

    S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2011-08-24 430136]

    S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-02-01 2656280]

    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-15 138912]

    S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-07-03 24904]

    S3 MEIx64;Intel® Management Engine Interface;c:\windows\system32\drivers\HECIx64.sys [2010-10-19 56344]

    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-12-28 412776]

    .

    .

    --- Andere Services/Drivers In Geheugen ---

    .

    *NewlyCreated* - WS2IFSL

    .

    Inhoud van de 'Gedeelde Taken' map

    .

    2012-09-05 c:\windows\Tasks\Adobe Flash Player Updater.job

    - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-16 06:14]

    .

    2012-09-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-23 09:59]

    .

    2012-09-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-01-23 09:59]

    .

    2012-09-03 c:\windows\Tasks\HPCeeScheduleForNancy.job

    - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 05:15]

    .

    .

    --------- X64 Entries -----------

    .

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

    "hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]

    "IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-09 167960]

    "Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-09 418328]

    .

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]

    "LoadAppInit_DLLs"=0x0

    .

    ------- Bijkomende Scan -------

    .

    uStart Page = hxxp://www.google.nl/

    uLocal Page = c:\windows\system32\blank.htm

    mLocal Page = c:\windows\SysWOW64\blank.htm

    uInternet Settings,ProxyOverride = *.local

    IE: &Verzenden naar OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

    IE: E&xporteren naar Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

    TCP: DhcpNameServer = 10.0.0.138

    .

    - - - - ORPHANS VERWIJDERD - - - -

    .

    URLSearchHooks-{ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - (no file)

    WebBrowser-{B81767E1-672D-4DA1-B5CC-D277185815A6} - (no file)

    WebBrowser-{3BBD3C14-4C16-4989-8366-95BC9179779D} - (no file)

    WebBrowser-{EBD898F8-FCF6-4694-BC3B-EABC7271EEB1} - (no file)

    WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

    AddRemove-DealPly - c:\program files (x86)\DealPly\uninst.exe

    AddRemove-{6F44AF95-3CDE-4513-AD3F-6D45F17BF324} - c:\program files (x86)\InstallShield Installation Information\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}\setup.exe

    AddRemove-{79A765E1-C399-405B-85AF-466F52E918B0} - c:\program files (x86)\Ask.com\Updater\Updater.exe

    .

    .

    .

    [HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]

    "ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\19.8.0.14\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\19.8.0.14\diMaster.dll\" /prefetch:1"

    --

    .

    [HKEY_LOCAL_MACHINE\system\ControlSet001\services\pdfcDispatcher]

    "ImagePath"="c:\program files (x86)\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"

    .

    --------------------- VERGRENDELDE REGISTER SLEUTELS ---------------------

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]

    @Denied: (A 2) (Everyone)

    @="FlashBroker"

    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe,-101"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]

    "Enabled"=dword:00000001

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]

    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

    @Denied: (A 2) (Everyone)

    @="Shockwave Flash Object"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx"

    "ThreadingModel"="Apartment"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

    @="0"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

    @="ShockwaveFlash.ShockwaveFlash.11"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

    @="1.0"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

    @="ShockwaveFlash.ShockwaveFlash"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

    @Denied: (A 2) (Everyone)

    @="Macromedia Flash Factory Object"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx"

    "ThreadingModel"="Apartment"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

    @="FlashFactory.FlashFactory.1"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

    @="1.0"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

    @="FlashFactory.FlashFactory"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]

    @Denied: (A 2) (Everyone)

    @="IFlashBroker4"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]

    @="{00020424-0000-0000-C000-000000000046}"

    .

    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]

    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

    "Version"="1.0"

    .

    [HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

    @Denied: (A) (Everyone)

    "Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

    .

    [HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

    @Denied: (A) (Everyone)

    .

    [HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

    "Key"="ActionsPane3"

    "Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

    .

    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

    @Denied: (A) (Users)

    @Denied: (A) (Everyone)

    @Allowed: (B 1 2 3 4 5) (S-1-5-20)

    "BlindDial"=dword:00000000

    .

    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]

    @Denied: (Full) (Everyone)

    .

    ------------------------ Andere Aktieve Processen ------------------------

    .

    c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

    c:\program files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\ModLEDKey.exe

    c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

    .

    **************************************************************************

    .

    Voltooingstijd: 2012-09-05 12:24:33 - machine werd herstart

    ComboFix-quarantined-files.txt 2012-09-05 10:24

    .

    Pre-Run: 320.638.009.344 bytes beschikbaar

    Post-Run: 322.711.982.080 bytes beschikbaar

    .

    - - End Of File - - CEBD86BC9F5E11CB67EDE9F34B07FF1A

  2. Unhide by Lawrence Abrams (Grinler)

    Bleeping Computer - Computer Help and Discussion

    Copyright 2008-2012 BleepingComputer.com

    More Information about Unhide.exe can be found at this link:

    Unhide.exe - A introduction as to what this program does

    Program started at: 09/04/2012 11:59:12 PM

    Windows Version: Windows 7

    Please be patient while your files are made visible again.

    Processing the C:\ drive

    Finished processing the C:\ drive. 291838 files processed.

    Processing the D:\ drive

    Finished processing the D:\ drive. 188 files processed.

    Processing the F:\ drive

    Finished processing the F:\ drive. 0 files processed.

    Processing the G:\ drive

    Finished processing the G:\ drive. 0 files processed.

    Processing the H:\ drive

    Finished processing the H:\ drive. 0 files processed.

    Processing the I:\ drive

    Finished processing the I:\ drive. 0 files processed.

    Processing the J:\ drive

    Finished processing the J:\ drive. 0 files processed.

    The C:\Users\Nancy\AppData\Local\Temp\smtmp\ folder does not exist!!

    Unhide cannot restore your missing shortcuts!!

    Please see this topic in order to learn how to restore default

    Start Menu shortcuts: Unhide.exe - A introduction as to what this program does

    Searching for Windows Registry changes made by FakeHDD rogues.

    - Checking HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer

    * NoActiveDesktopChanges policy was found and deleted!

    - Checking HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced

    * Start_ShowMyGames was set to 0! It was set back to 1!

    Restarting Explorer.exe in order to apply changes.

    Program finished at: 09/05/2012 12:04:16 AM

    Execution time: 0 hours(s), 5 minute(s), and 4 seconds(s)

  3. Logfile of Trend Micro HijackThis v2.0.4

    Scan saved at 23:42:43, on 4-9-2012

    Platform: Windows 7 SP1 (WinNT 6.00.3505)

    MSIE: Internet Explorer v9.00 (9.00.8112.16448)

    Boot mode: Normal

    Running processes:

    C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ccSvcHst.exe

    C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\ModLEDKey.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe

    C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE

    C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe

    C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\BATINDICATOR.exe

    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe

    C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe

    C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe

    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\Keystatus.exe

    C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE

    C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

    C:\Program Files (x86)\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe

    C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\CNYHKEY.exe

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

    C:\Program Files (x86)\iTunes\iTunesHelper.exe

    C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE

    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe

    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

    C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe

    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

    R3 - URLSearchHook: (no name) - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - (no file)

    F2 - REG:system.ini: UserInit=userinit.exe

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    O2 - BHO: BHO_Startup - {3134413B-49B4-425C-98A5-893C1F195601} - c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll

    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\coIEPlg.dll

    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\IPS\IPSBHO.DLL

    O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\coIEPlg.dll

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

    O4 - HKLM\..\Run: [HP KEYBOARDx] "C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE"

    O4 - HKLM\..\Run: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe

    O4 - HKLM\..\Run: [bATINDICATOR] C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\BATINDICATOR.exe

    O4 - HKLM\..\Run: [LaunchHPOSIAPP] C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\LaunchApp.exe

    O4 - HKLM\..\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe

    O4 - HKLM\..\Run: [File Sanitizer] c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe

    O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe

    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

    O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon

    O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

    O4 - HKLM\..\Run: [Reader Application Helper] C:\Program Files (x86)\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe

    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

    O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

    O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

    O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

    O8 - Extra context menu item: &Verzenden naar OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

    O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

    O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

    O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

    O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

    O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

    O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

    O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

    O23 - Service: File Sanitizer for HP ProtectTools (HPFSService) - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe

    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

    O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ccSvcHst.exe

    O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe

    O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe

    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

    O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe

    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

    O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --

    End of file - 14424 bytes

  4. Malwarebytes Anti-Malware (-evaluatieversie-) 1.62.0.1300

    www.malwarebytes.org

    Databaseversie: v2012.09.04.10

    Windows 7 Service Pack 1 x64 NTFS

    Internet Explorer 9.0.8112.16421

    Nancy :: NANCY-PC [administrator]

    Realtime bescherming: Ingeschakeld

    4-9-2012 23:26:41

    mbam-log-2012-09-04 (23-26-41).txt

    Scantype: Snelle scan

    Ingeschakelde scanopties: Geheugen | Opstartitems | Register | Bestanden en mappen | Heuristiek/Extra | Heuristiek/Shuriken | PUP | PUM

    Uitgeschakelde scanopties: P2P

    Objecten gescand: 199714

    Verstreken tijd: 3 minuut/minuten, 47 seconde(n)

    Geheugenprocessen gedetecteerd: 0

    (Geen kwaadaardige objecten gedetecteerd)

    Geheugenmodulen gedetecteerd: 0

    (Geen kwaadaardige objecten gedetecteerd)

    Registersleutels gedetecteerd: 0

    (Geen kwaadaardige objecten gedetecteerd)

    Registerwaarden gedetecteerd: 0

    (Geen kwaadaardige objecten gedetecteerd)

    Registerdata gedetecteerd: 0

    (Geen kwaadaardige objecten gedetecteerd)

    Mappen gedetecteerd: 0

    (Geen kwaadaardige objecten gedetecteerd)

    Bestanden gedetecteerd: 0

    (Geen kwaadaardige objecten gedetecteerd)

    (einde)

  5. Logfile of Trend Micro HijackThis v2.0.4

    Scan saved at 21:39:47, on 4-9-2012

    Platform: Windows 7 SP1 (WinNT 6.00.3505)

    MSIE: Internet Explorer v9.00 (9.00.8112.16448)

    Boot mode: Normal

    Running processes:

    C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ccSvcHst.exe

    C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\ModLEDKey.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe

    C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

    C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE

    C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe

    C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\BATINDICATOR.exe

    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe

    C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe

    C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe

    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe

    C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\Keystatus.exe

    C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE

    C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

    C:\Program Files (x86)\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe

    C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\CNYHKEY.exe

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

    C:\Program Files (x86)\iTunes\iTunesHelper.exe

    C:\Program Files (x86)\SweetIM\Messenger\SweetIM.exe

    C:\Program Files (x86)\SweetIM\Communicator\SweetPacksUpdateManager.exe

    C:\Program Files (x86)\Ask.com\Updater\Updater.exe

    C:\Program Files (x86)\Canon\Solution Menu EX\CNSEUPDT.EXE

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    C:\Program Files (x86)\Internet Explorer\iexplore.exe

    C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe

    C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com/?crg=3.1010000&st=12&barid={01BEBE22-99EE-421A-B839-CC11A795E24A}

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

    R3 - URLSearchHook: WiseConvert 2.2 Toolbar - {b81767e1-672d-4da1-b5cc-d277185815a6} - C:\Program Files (x86)\WiseConvert_2.2\prxtbWise.dll

    R3 - URLSearchHook: FLV Runner Toolbar - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files (x86)\FLV_Runner\prxtbFLV_.dll

    R3 - URLSearchHook: WiseConvert Toolbar - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - C:\Program Files (x86)\WiseConvert\prxtbWise.dll

    F2 - REG:system.ini: UserInit=userinit.exe

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    O2 - BHO: BHO_Startup - {3134413B-49B4-425C-98A5-893C1F195601} - c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll

    O2 - BHO: FLV Runner - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files (x86)\FLV_Runner\prxtbFLV_.dll

    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\coIEPlg.dll

    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\IPS\IPSBHO.DLL

    O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: DealPly - {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - C:\Program Files (x86)\DealPly\DealPlyIE.dll

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

    O2 - BHO: WiseConvert 2.2 - {b81767e1-672d-4da1-b5cc-d277185815a6} - C:\Program Files (x86)\WiseConvert_2.2\prxtbWise.dll

    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

    O2 - BHO: Softonic Helper Object - {E87806B5-E908-45FD-AF5E-957D83E58E68} - C:\Program Files (x86)\Softonic\Softonic\1.5.21.0\bh\Softonic.dll

    O2 - BHO: WiseConvert - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - C:\Program Files (x86)\WiseConvert\prxtbWise.dll

    O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\coIEPlg.dll

    O3 - Toolbar: Softonic Toolbar - {5018CFD2-804D-4C99-9F81-25EAEA2769DE} - C:\Program Files (x86)\Softonic\Softonic\1.5.21.0\SoftonicTlbr.dll

    O3 - Toolbar: WiseConvert 2.2 Toolbar - {b81767e1-672d-4da1-b5cc-d277185815a6} - C:\Program Files (x86)\WiseConvert_2.2\prxtbWise.dll

    O3 - Toolbar: SweetPacks Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files (x86)\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

    O3 - Toolbar: FLV Runner Toolbar - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files (x86)\FLV_Runner\prxtbFLV_.dll

    O3 - Toolbar: WiseConvert Toolbar - {ebd898f8-fcf6-4694-bc3b-eabc7271eeb1} - C:\Program Files (x86)\WiseConvert\prxtbWise.dll

    O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

    O4 - HKLM\..\Run: [HP KEYBOARDx] "C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE"

    O4 - HKLM\..\Run: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe

    O4 - HKLM\..\Run: [bATINDICATOR] C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\BATINDICATOR.exe

    O4 - HKLM\..\Run: [LaunchHPOSIAPP] C:\Program Files (x86)\Hewlett-Packard\HP MAINSTREAM KEYBOARD\LaunchApp.exe

    O4 - HKLM\..\Run: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe

    O4 - HKLM\..\Run: [File Sanitizer] c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe

    O4 - HKLM\..\Run: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe

    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

    O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon

    O4 - HKLM\..\Run: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

    O4 - HKLM\..\Run: [Reader Application Helper] C:\Program Files (x86)\Sony\ReaderDesktop\appHelper\ReaderAppHelper.exe

    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [sweetIM] C:\Program Files (x86)\SweetIM\Messenger\SweetIM.exe

    O4 - HKLM\..\Run: [sweetpacks Communicator] C:\Program Files (x86)\SweetIM\Communicator\SweetPacksUpdateManager.exe

    O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"

    O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe

    O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

    O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

    O8 - Extra context menu item: &Verzenden naar OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

    O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

    O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

    O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

    O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

    O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

    O23 - Service: Google Updateservice (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

    O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

    O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe

    O23 - Service: File Sanitizer for HP ProtectTools (HPFSService) - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe

    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe

    O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\19.8.0.14\ccSvcHst.exe

    O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files (x86)\PDF Complete\pdfsvc.exe

    O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe

    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

    O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files (x86)\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe

    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

    O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --

    End of file - 16689 bytes

  6. hallo zomaar uit het niets alle snelkoppelingen verdwenen op bureau blad, hoe kan ik deze terug vinden?

    heb al met rechts op bureaublad geklikt daar staat pictogrammen weergeven aangevinkt. en bij de internet explorer is mijn hele lijst favorieten ook weg ?

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