Jeanne1979

Afgelopen week hebben wij een e-mail ontvangen van onze internetprovider dat op één van onze pc´s mogelijk een rootkitvirus actief is. We hebben toen op alle pc´s het programma Malwarebytes laten draaien. Deze vond niks. Vandaag startte ik mijn desktop op (draait op Windows Vista) en nog tijdens het opstarten kreeg ik een blauw scherm met daarboven: Bad_Pool_Header. De rest kon ik niet lezen, want dat ging te snel. Uit een eerder bericht op dit forum (gezocht op bovenstaande tekst) vond ik de suggestie dat het kan gaan om een rootkitvirus. Daar ga ik dan maar vanuit. Inmiddels heb ik ook hijackthis.exe gedownload en aan de slag gezet. Dit is het logfile: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 11:20:11, on 9-3-2013 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v9.00 (9.00.8112.16464) Boot mode: Safe mode with network support Running processes: C:\Windows\Explorer.EXE C:\Windows\System32\WerFault.exe C:\Windows\helppane.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Users\Esther en Jasper\Downloads\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: FLV Runner Toolbar - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files\FLV_Runner\prxtbFLV_.dll O1 - Hosts: ::1 localhost O2 - BHO: Complitly - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Users\Esther en Jasper\AppData\Roaming\Complitly\Complitly.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: FLV Runner - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files\FLV_Runner\prxtbFLV_.dll O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Freecorder extension - {B15BBE59-42F5-4206-B3F0-BE98F5DC4B93} - C:\Program Files\Freecorder extension\ScriptHost.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: BrowserHelper Class - {EDF48A39-1442-463F-9F4E-F376A78D034A} - C:\Program Files\Livedrive\LivedriveExplorerExtensions.dll O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo\YontooIEClient.dll O3 - Toolbar: FLV Runner Toolbar - {3bbd3c14-4c16-4989-8366-95bc9179779d} - C:\Program Files\FLV_Runner\prxtbFLV_.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HPC5180\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey O4 - HKLM\..\Run: [Freecorder FLV Service] "C:\Program Files\Freecorder\FLVSrvc.exe" /run O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe" O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [LaunchList] C:\Program Files\Pinnacle\Studio 11\LaunchList2.exe O4 - HKCU\..\Run: [Livedrive] "C:\Program Files\Livedrive\Livedrive.exe" O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user') O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HPC5180\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Password .lnk = C:\Windows\Temp\Password .exe O4 - Global Startup: Password.lnk = C:\Windows\Temp\Password.exe O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUpldnl-nl.cab O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://cache.hyves-static.net/statics/Aurigma/ImageUploader4.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (file missing) O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Livedrive VSS Service (LivedriveVSSService) - Unknown owner - C:\Program Files\Livedrive\VSSService.exe O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: PCLEPCI - Pinnacle Systems GmbH - C:\Windows\system32\drivers\pclepci.sys O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe -- End of file - 9435 bytes Nu heb ik jullie nodig voor een verder oplossing, want nu weet ik het niet meer...