Betty Taalcoach

Geweldig! Nogmaals bedankt!

Ik ben van AVG overgestapt op Zone Alarm Security. Volgens mij had ik alles van AVG verwijderd, maar dat is dus duidelijk niet het geval. Ik zal eens kijken. Bedankt en een prettig weekend!

Tot nu toe lijkt het goed te gaan. Moet ik alle downloads en logs bewaren of kan ik ze verwijderen? In ieder geval alvast bedankt voor alle moeite.

Twee nieuwe logs toegevoegd! AdwCleaner[S0].txt MBAM Scanlog.txt

Hallo Jion, Ik heb de scan uitgevoerd, maar nog niet op verwijderen geklikt omdat ik bang ben belangrijke items te verwijderen. Bovenaan staat: "Deselecteer alle items die u niet wilt verwijderen." Hier onder het rapport. Ik hoor graag wat ik nu moet doen. AdwCleaner[R0].txt

Daar ben ik weer. Ik hoop dat ik alles goed heb gedaan. Zoek-results in bijlage. zoek-results.txt

Hierbij stuur ik het logbestand in een bijlage. log.txt

Goedemiddag, Er openen voortdurend ongevraagde websites op mijn pc. Ik heb in een afgesloten item gelezen over HijackThis en heb de stappen daar al gevolgd. Hieronder plak ik de lijst die hier het resultaat van was. Ik hoop dat u mij van mijn probleem kunt verlossen. Bij voorbaat dank. MVG Betty Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 17:03:08, on 10-7-2014 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.17207) CHROME: 35.0.1916.153 FIREFOX: 30.0 (nl) Boot mode: Normal Running processes: C:\Program Files (x86)\Google\Drive\googledrivesync.exe C:\Program Files (x86)\Acer\Acer VCM\AcerVCM.exe C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe C:\Program Files (x86)\Launch Manager\LManager.exe C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe C:\Program Files (x86)\Google\Drive\googledrivesync.exe C:\Program Files (x86)\Microsoft Office\OFFICE11\EXCEL.EXE C:\Users\Elna\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Elna\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Elna\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Elna\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Elna\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Elna\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer! R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer! R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN NL: Hotmail, Outlook, Skype, het laatste nieuws, entertainment en meer! R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: CrossriderApp0004479 - {11111111-1111-1111-1111-110011441179} - C:\Program Files (x86)\Giant Savings\Giant Savings.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll (file missing) O2 - BHO: Funmoods Helper Object - {75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} - C:\PROGRA~2\Funmoods\1.5.23.22\bh\escort.dll (file missing) O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\SEARCH~1\Datamngr\ToolBar\searchqudtx.dll (file missing) O2 - BHO: DataMngr - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~2\SEARCH~1\Datamngr\BROWSE~1.DLL (file missing) O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~2\SEARCH~1\Datamngr\ToolBar\searchqudtx.dll (file missing) O3 - Toolbar: (no name) - !{A4C272EC-ED9E-4ACE-A6F2-9558C7F29EF3} - (no file) O4 - HKLM\..\Run: [backupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [ZoneAlarm] "C:\Program Files (x86)\CheckPoint\ZoneAlarm\zatray.exe" O4 - HKCU\..\Run: [Google Update] "C:\Users\Elna\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart O4 - Global Startup: Acer VCM.lnk = ? O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~2\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\OFFICE11\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll (file missing) O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O20 - AppInit_DLLs: c:\progra~3\bitguard\271769~1.27\{c16c1~1\bitguard.dll O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: GREGService - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GREGsvc.exe O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing) O23 - Service: IviRegMgr - InterVideo - C:\Program Files (x86)\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Live Updater Service - Acer Incorporated - C:\Program Files\Acer\Acer Updater\UpdaterService.exe O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NTI IScheduleSvc - NTI Corporation - C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: Raw Socket Service (RS_Service) - Acer Incorporated - C:\Program Files (x86)\Acer\Acer VCM\RS_Service.exe O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies Ltd. - C:\Program Files (x86)\CheckPoint\ZoneAlarm\vsmon.exe O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: ZoneAlarm Privacy Service (ZAPrivacyService) - Check Point Software Technologies, Ltd. - C:\Program Files (x86)\CheckPoint\ZoneAlarm\ZAPrivacyService.exe -- End of file - 11848 bytes