EstherHasselman

Het is gelukt Ik heb geen combofix meer op mijn pc staan en met CCleaner is het gelukt (blijkbaar, blackbox). Ik heb mijn kopieerfuncties weer allemaal terug. Dank voor jullie snelle en deskundige hulp!

Dank voor de reactie. Ik begrijp het niet helemaal, geloof ik. Wat ik heb geprobeerd: Start > in het vakje onderaan (programma's en bestanden zoeken) ingetypt: combofix/uninstall. Niets gevonden. Maar misschien bedoel je dit niet? Als ik zoek op 'Combofix' vind ik dit: (het lukt me niet om dit groter weer te geven in dit antwoord - Combofix.exe, de download file staat in mijn gebruikersmap: C:\Users\<user>\. Verder zijn er logfiles.) Als ik ga naar 'Programma's en onderdelen', zie ik daar geen programma 'combofix'. Ik heb de lijst doorgekeken maar vind er niets wat erop lijkt. CCleaner heb ik wel, reeds geïnstalleerd. Die maar gewoon updaten en draaien dan? Het lukt me dus niet om via deze weg de uninstall te doen, is er nog een andere manier?

Dank voor de vroege ochtend reactie. Ik heb al het bovenstaande uitgevoerd. Tot mijn grote schrik werkten daarna de startknoppen voor Thunderbird en Google Chrome niet meer. Ik heb mijn computer herstart en toen deed Google Chrome het gelukkig weer. En Thunderbird kon ik wel opstarten via mijn verkenner. Ik hoop dat er verder geen dingen zijn veranderd, misschien kunnen jullie iets hierover uitleggen en schetsen wat ik eventueel nog meer kan verwachten? Hieronder de log van combofix. NB Ik heb gecheckt of ik de plakopties terug had, helaas nog niet. (Getest in nieuw Excel-bestand, alleen plakken als tekst mogelijk). ************************************************************************* ComboFix 12-03-26.01 - Esther 26-03-2012 9:58.1.2 - x86 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.31.1043.18.2046.1078 [GMT 2:00] Gestart vanuit: c:\users\Esther\Desktop\ComboFix.exe AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . (((((((((((((((((((( Bestanden Gemaakt van 2012-02-26 to 2012-03-26 )))))))))))))))))))))))))))))) . . 2012-03-26 08:06 . 2012-03-26 08:06 -------- d-----w- c:\users\Default\AppData\Local\temp 2012-03-25 22:00 . 2012-03-25 22:00 -------- d-----w- c:\users\Esther\AppData\Roaming\Malwarebytes 2012-03-25 22:00 . 2012-03-25 22:19 -------- d-----w- c:\programdata\Malwarebytes 2012-03-25 22:00 . 2012-03-25 22:00 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware 2012-03-25 22:00 . 2011-12-10 13:24 20464 ----a-w- c:\windows\system32\drivers\mbam.sys 2012-03-25 12:21 . 2012-03-25 12:21 388096 ----a-r- c:\users\Esther\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe 2012-03-25 12:21 . 2012-03-25 12:21 -------- d-----w- c:\program files\Trend Micro 2012-03-14 13:25 . 2011-11-19 14:50 3968368 ----a-w- c:\windows\system32\ntkrnlpa.exe 2012-03-14 13:25 . 2011-11-19 14:50 3913584 ----a-w- c:\windows\system32\ntoskrnl.exe 2012-03-14 13:24 . 2012-02-03 03:54 2343424 ----a-w- c:\windows\system32\win32k.sys 2012-03-14 13:24 . 2012-02-10 05:38 1077248 ----a-w- c:\windows\system32\DWrite.dll 2012-03-14 13:22 . 2012-01-25 05:32 58880 ----a-w- c:\windows\system32\rdpwsx.dll 2012-03-14 13:22 . 2012-01-25 05:32 129536 ----a-w- c:\windows\system32\rdpcorekmts.dll 2012-03-14 13:22 . 2012-01-25 05:27 8192 ----a-w- c:\windows\system32\rdrmemptylst.exe 2012-03-14 13:22 . 2012-02-17 05:34 826880 ----a-w- c:\windows\system32\rdpcore.dll 2012-03-14 13:22 . 2012-02-17 04:14 183808 ----a-w- c:\windows\system32\drivers\rdpwd.sys 2012-03-14 13:22 . 2012-02-17 04:13 24576 ----a-w- c:\windows\system32\drivers\tdtcp.sys 2012-03-07 15:48 . 2012-03-07 15:48 162664 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10140.bin 2012-03-01 12:54 . 2012-03-01 13:13 -------- d-----w- c:\users\Esther\.acb 2012-03-01 12:53 . 2012-03-01 13:15 -------- d-----w- c:\programdata\OBM Werkstation 2012-03-01 12:52 . 2012-03-01 12:53 -------- d-----w- c:\program files\OBM Werkstation 2012-02-28 13:20 . 2012-02-28 13:20 -------- d-----w- c:\program files\TeamViewer 2012-02-25 12:15 . 2012-02-25 12:19 -------- d-----w- C:\My Music 2012-02-25 12:12 . 2003-12-15 11:24 196608 ----a-w- c:\windows\system32\NCTWMAFile2.dll 2012-02-25 12:12 . 2003-12-08 11:19 425984 ----a-w- c:\windows\system32\NCTAudioTransform2.dll 2012-02-25 12:12 . 2007-08-08 14:10 245790 ----a-w- c:\windows\system32\strmdll.dll 2012-02-25 12:12 . 2007-08-08 14:10 299520 ----a-w- c:\windows\system32\drmclien.dll 2012-02-25 12:12 . 2003-12-15 11:43 1871872 ----a-w- c:\windows\system32\NCTAudioFile2.dll 2012-02-25 12:12 . 2003-08-07 13:01 237568 ----a-w- c:\windows\system32\lame_enc.dll 2012-02-25 12:12 . 2002-12-25 08:44 380928 ----a-w- c:\windows\system32\actskin4.ocx 2012-02-25 12:12 . 2002-01-05 13:37 344064 ----a-w- c:\windows\system32\msvcr70.dll 2012-02-25 11:58 . 2012-02-25 11:58 -------- d-----w- c:\users\Esther\AppData\Local\blekkotb 2012-02-25 11:58 . 2012-03-25 22:18 -------- d-----w- c:\programdata\Anti-phishing Domain Advisor 2012-02-25 11:57 . 2012-03-25 21:58 -------- d-----w- c:\program files\blekkotb . . . ((((((((((((((((((((((((((((((((((((((( Find3M Rapport )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-01-04 08:58 . 2012-02-15 09:15 442880 ----a-w- c:\windows\system32\ntshrui.dll 2011-12-30 05:27 . 2012-02-15 09:15 478720 ----a-w- c:\windows\system32\timedate.cpl . . ((((((((((((((((((((((((((((((((((((( Reg Opstartpunten ))))))))))))))))))))))))))))))))))))))))))))))))))) . . *Nota* lege verwijzingen & legitieme standaard verwijzingen worden niet getoond REGEDIT4 . [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}] 2012-03-13 08:34 1869152 ----a-w- c:\program files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar] "{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll" [2012-03-13 1869152] . [HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}] [HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1] [HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj] . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-10-13 17351304] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2012-01-24 2416480] "vProt"="c:\program files\AVG Secure Search\vprot.exe" [2012-03-13 982880] "HPUsageTracking"="c:\program files\HP\HP UT\bin\hppusg.exe" [2009-05-11 24576] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712] "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240] "ROC_roc_dec12"="c:\program files\AVG Secure Search\ROC_roc_dec12.exe" [2012-01-19 928096] "HTC Sync Loader"="c:\program files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" [2011-12-20 634880] "Anti-phishing Domain Advisor"="c:\programdata\Anti-phishing Domain Advisor\visicom_antiphishing.exe" [2012-01-17 232616] "OBASystemTray"="c:\program files\OBM Werkstation\bin\SystemTray.exe" [2011-04-06 372736] "Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-01-13 460872] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "ConsentPromptBehaviorAdmin"= 5 (0x5) "ConsentPromptBehaviorUser"= 3 (0x3) "EnableUIADesktopToggle"= 0 (0x0) . [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager] BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype] 2011-10-13 07:27 17351304 ----a-r- c:\program files\Skype\Phone\Skype.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched] 2011-06-09 12:06 254696 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe . R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248] R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384] R2 OBAAutoUpdate;AutoUpdateAgent (Online Backup Manager Werkstation);c:\program files\OBM Werkstation\aua\bin\Aua.exe [2008-05-09 73728] R2 OBACDPService;Continuous Data Protection (Online Backup Manager Werkstation);c:\program files\OBM Werkstation\bin\CDPService.exe [2011-04-06 262144] R2 OBAScheduler;Online Backup Scheduler (Online Backup Manager Werkstation);c:\program files\OBM Werkstation\bin\Scheduler.exe [2011-04-06 77824] R3 HTCAND32;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys [2009-10-26 25088] R3 htcnprot;HTC NDIS Protocol Driver;c:\windows\system32\DRIVERS\htcnprot.sys [2010-06-23 23040] R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-09 4640000] R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224] R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264] R3 WatAdminSvc;Windows Activation Technologies-service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-10-01 1343400] R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [2009-02-13 11520] S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-07-10 23120] S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2011-09-13 32592] S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2011-10-07 230608] S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2011-07-10 295248] S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928] S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776] S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2012-01-13 652360] S2 PassThru Service;Internet Pass-Through Service;c:\program files\HTC\Internet Pass-Through\PassThruSvr.exe [2011-09-15 88576] S2 TeamViewer7;TeamViewer 7;c:\program files\TeamViewer\Version7\TeamViewer_Service.exe [2012-02-23 2886528] S2 vToolbarUpdater10.2.0;vToolbarUpdater10.2.0;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe [2012-03-13 918880] S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [2011-07-10 134736] S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [2011-07-10 24272] S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\AVGIDSShim.Sys [2011-10-04 16720] S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-12-10 20464] S3 netw5v32;Stuurprogramma voor Intel® Wireless WiFi Link 5000 Series-adapter 32-bits Windows Vista;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168] S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360] S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992] S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504] . . --- Andere Services/Drivers In Geheugen --- . *NewlyCreated* - WS2IFSL . Inhoud van de 'Gedeelde Taken' map . 2012-03-26 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1339256020-852111706-294723879-1001Core.job - c:\users\Esther\AppData\Local\Google\Update\GoogleUpdate.exe [2011-10-01 18:14] . 2012-03-26 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1339256020-852111706-294723879-1001UA.job - c:\users\Esther\AppData\Local\Google\Update\GoogleUpdate.exe [2011-10-01 18:14] . . ------- Bijkomende Scan ------- . IE: &Verzenden naar OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105 IE: E&xporteren naar Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000 TCP: DhcpNameServer = 10.0.0.1 Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll . - - - - ORPHANS VERWIJDERD - - - - . Toolbar-10 - (no file) . . . --------------------- VERGRENDELDE REGISTER SLEUTELS --------------------- . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security] @Denied: (Full) (Everyone) . Voltooingstijd: 2012-03-26 10:09:08 ComboFix-quarantined-files.txt 2012-03-26 08:09 . Pre-Run: 119.478.214.656 bytes beschikbaar Post-Run: 119.141.863.424 bytes beschikbaar . - - End Of File - - 11E0823467F1972BC67B99A57CD2DD33

Dank voor de snelle reactie. Ik heb de acties uitgevoerd. Na herstarten van mijn computer heb ik even gecheckt of ik weer alle 'plakopties' terug heb, dat is helaas niet het geval. Hieronder de logfiles van Hijack This en van het Anti-mailware programma. ***************************************************************************************** Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 0:21:16, on 26-3-2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16421) Boot mode: Normal Running processes: C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\TeamViewer\Version7\TeamViewer.exe C:\Windows\System32\rundll32.exe C:\Program Files\AVG\AVG2012\avgtray.exe C:\Program Files\AVG Secure Search\vprot.exe C:\Program Files\HP\HP UT\bin\hppusg.exe C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe C:\Program Files\OBM Werkstation\bin\SystemTray.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Skype\Phone\Skype.exe C:\Users\Esther\AppData\Local\Google\Update\1.3.21.99\GoogleCrashHandler.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Mozilla Thunderbird\thunderbird.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, nieuws en entertainment vind je op MSN.nl R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, Messenger, nieuws en entertainment vind je op MSN.nl R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL O2 - BHO: DataMngr - {BE7A24F5-69CB-4708-B77B-B1EDA6043B95} - C:\PROGRA~1\IMESHA~1\MediaBar\Datamngr\BROWSE~1.DLL O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe" O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [HPUsageTracking] C:\Program Files\HP\HP UT\bin\hppusg.exe "C:\Program Files\HP\HP UT\" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [ROC_roc_dec12] "C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 O4 - HKLM\..\Run: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup O4 - HKLM\..\Run: [Anti-phishing Domain Advisor] "C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe" O4 - HKLM\..\Run: [OBASystemTray] "C:\Program Files\OBM Werkstation\bin\SystemTray.exe" O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKCU\..\Run: [Google Update] "C:\Users\Esther\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O8 - Extra context menu item: &Verzenden naar OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105 O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000 O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: AutoUpdateAgent (Online Backup Manager Werkstation) (OBAAutoUpdate) - Unknown owner - C:\Program Files\OBM Werkstation\aua\bin\Aua.exe O23 - Service: Continuous Data Protection (Online Backup Manager Werkstation) (OBACDPService) - Unknown owner - C:\Program Files\OBM Werkstation\bin\CDPService.exe O23 - Service: Online Backup Scheduler (Online Backup Manager Werkstation) (OBAScheduler) - Unknown owner - C:\Program Files\OBM Werkstation\bin\Scheduler.exe O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe O23 - Service: vToolbarUpdater10.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe -- End of file - 7627 bytes ************************************************************************************** Malwarebytes Anti-Malware (-evaluatieversie-) 1.60.1.1000 Malwarebytes : Free anti-malware, anti-virus and spyware removal download Databaseversie: v2012.03.25.03 Windows 7 Service Pack 1 x86 NTFS Internet Explorer 9.0.8112.16421 Esther :: ESTHER-PC [administrator] Realtime bescherming: Ingeschakeld 26-3-2012 0:01:43 mbam-log-2012-03-26 (00-01-43).txt Scantype: Snelle scan Ingeschakelde scanopties: Geheugen | Opstartitems | Register | Bestanden en mappen | Heuristiek/Extra | Heuristiek/Shuriken | PUP | PUM Uitgeschakelde scanopties: P2P Objecten gescand: 181467 Verstreken tijd: 11 minuut/minuten, 37 seconde(n) Geheugenprocessen gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Geheugenmodulen gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Registersleutels gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Registerwaarden gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Registerdata gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Mappen gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Bestanden gedetecteerd: 1 C:\Users\Esther\Downloads\SoftonicDownloader_voor_duplicate-cleaner.exe (PUP.BundleOffer.Downloader.S) -> Succesvol in quarantaine geplaatst en verwijderd. (einde)

Met referentie aan deze discussie: http://www.pc-helpforum.be/f263/plakken-speciaal-geeft-alleen-optie-alleen-41836/ Ik heb geen plakopties meer. Voorheen geen enkel probleem, maar ineens is dit ontstaan. Dit is niet gekoppeld aan een bestand, want het treedt op bij zowel bestaande als nieuwe bestanden, zowel in Excel en Word als in Dreamweaver. Bij plakken speciaal verwacht ik verschillende opties, bv. opmaak, formules (Excel), etc. Standaard werd altijd alles gekopieerd en geplakt, incl. bv. opmaak en formules. Nu wordt alles standaard geplakt als tekst en heb ik bij plakken speciaal geen andere opties. De oplossing die werd gegeven in de discussie waaraan ik refereer was om alles te sluiten, normal.dot te verwijderen en via het openen van Word opnieuw aan te laten maken. Dat heb ik 2x geprobeerd en blijkt bij mij geen oplossing te zijn. In die discussie werd ook om de log gevraag van Hijack this, die kopieer ik hieronder in in het bericht. Ik hoop dat iemand me kan helpen om dit probleem te verhelpen, want het is echt heel erg storend. Alvast bedankt! Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 14:22:46, on 25-3-2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16421) Boot mode: Normal Running processes: C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\TeamViewer\Version7\TeamViewer.exe C:\Windows\System32\rundll32.exe C:\Program Files\AVG\AVG2012\avgtray.exe C:\Program Files\AVG Secure Search\vprot.exe C:\Program Files\HP\HP UT\bin\hppusg.exe C:\Program Files\iMesh Applications\MediaBar\Datamngr\datamngrUI.exe C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe C:\Program Files\OBM Werkstation\bin\SystemTray.exe C:\Users\Esther\AppData\Local\Google\Update\1.3.21.99\GoogleCrashHandler.exe C:\Program Files\Skype\Phone\Skype.exe C:\Program Files\Mozilla Thunderbird\thunderbird.exe C:\Users\Esther\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Esther\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Esther\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Esther\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Esther\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Esther\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files\Microsoft Office\Office14\EXCEL.EXE C:\Users\Esther\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\system32\rundll32.exe C:\Users\Esther\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe C:\Windows\system32\SearchFilterHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Search R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, nieuws en entertainment vind je op MSN.nl R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, Messenger, nieuws en entertainment vind je op MSN.nl R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\IE\4.7\pdfforgeToolbarIE.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Updater For Spam Free Search Bar - {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files\blekkotb\auxi\blekkoAu.dll O2 - BHO: Spam Free Search Bar - {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files\blekkotb\blekkoDx.dll O2 - BHO: Wincore Mediabar - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~1\IMESHA~1\MediaBar\Datamngr\ToolBar\wincoreimdtx.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL O2 - BHO: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\IE\4.7\pdfforgeToolbarIE.dll O2 - BHO: DataMngr - {BE7A24F5-69CB-4708-B77B-B1EDA6043B95} - C:\PROGRA~1\IMESHA~1\MediaBar\Datamngr\BROWSE~1.DLL O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\10.2.0.3\AVG Secure Search_toolbar.dll O3 - Toolbar: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\IE\4.7\pdfforgeToolbarIE.dll O3 - Toolbar: Wincore Mediabar - {28387537-e3f9-4ed7-860c-11e69af4a8a0} - C:\PROGRA~1\IMESHA~1\MediaBar\Datamngr\ToolBar\wincoreimdtx.dll O3 - Toolbar: Spam Free Search Bar - {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files\blekkotb\blekkoDx.dll O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe" O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [HPUsageTracking] C:\Program Files\HP\HP UT\bin\hppusg.exe "C:\Program Files\HP\HP UT\" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\IMESHA~1\MediaBar\Datamngr\DATAMN~1.EXE O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [ROC_roc_dec12] "C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 O4 - HKLM\..\Run: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup O4 - HKLM\..\Run: [Anti-phishing Domain Advisor] "C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe" O4 - HKLM\..\Run: [OBASystemTray] "C:\Program Files\OBM Werkstation\bin\SystemTray.exe" O4 - HKCU\..\Run: [Google Update] "C:\Users\Esther\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O8 - Extra context menu item: &Verzenden naar OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105 O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000 O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\10.2.0\ViProtocol.dll O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O20 - AppInit_DLLs: C:\PROGRA~1\IMESHA~1\MediaBar\Datamngr\datamngr.dll C:\PROGRA~1\IMESHA~1\MediaBar\Datamngr\IEBHO.dll O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe O23 - Service: AutoUpdateAgent (Online Backup Manager Werkstation) (OBAAutoUpdate) - Unknown owner - C:\Program Files\OBM Werkstation\aua\bin\Aua.exe O23 - Service: Continuous Data Protection (Online Backup Manager Werkstation) (OBACDPService) - Unknown owner - C:\Program Files\OBM Werkstation\bin\CDPService.exe O23 - Service: Online Backup Scheduler (Online Backup Manager Werkstation) (OBAScheduler) - Unknown owner - C:\Program Files\OBM Werkstation\bin\Scheduler.exe O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe O23 - Service: vToolbarUpdater10.2.0 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.2.0\ToolbarUpdater.exe -- End of file - 9462 bytes