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AnniekV

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  1. Malwarebytes Anti-Malware (-evaluatieversie-) 1.62.0.1300

    Malwarebytes : Free anti-malware download

    Databaseversie: v2012.07.27.09

    Windows 7 Service Pack 1 x64 NTFS

    Internet Explorer 9.0.8112.16421

    Anniek :: ANNIEK-PC [administrator]

    Realtime bescherming: Ingeschakeld

    27-7-2012 21:53:02

    mbam-log-2012-07-27 (21-53-02).txt

    Scantype: Snelle scan

    Ingeschakelde scanopties: Geheugen | Opstartitems | Register | Bestanden en mappen | Heuristiek/Extra | Heuristiek/Shuriken | PUP | PUM

    Uitgeschakelde scanopties: P2P

    Objecten gescand: 214813

    Verstreken tijd: 13 minuut/minuten, 10 seconde(n)

    Geheugenprocessen gedetecteerd: 0

    Logfile of Trend Micro HijackThis v2.0.4

    Scan saved at 22:15:38, on 27-7-2012

    Platform: Windows 7 SP1 (WinNT 6.00.3505)

    MSIE: Internet Explorer v9.00 (9.00.8112.16447)

    Boot mode: Normal

    Running processes:

    C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE

    C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

    C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

    C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe

    C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

    C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe

    C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe

    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

    C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

    C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Program Files (x86)\iTunes\iTunesHelper.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Windows\SysWOW64\rundll32.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

    C:\Windows\SysWOW64\NOTEPAD.EXE

    C:\Users\Anniek\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Dell Officiële Site | Dell Nederland

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Dell Officiële Site | Dell Nederland

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

    F2 - REG:system.ini: UserInit=userinit.exe,

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

    O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120703212640.dll

    O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

    O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll

    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    O4 - HKLM\..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

    O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

    O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup

    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

    O4 - HKLM\..\Run: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

    O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin

    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

    O4 - HKCU\..\Run: [Google Update] "C:\Users\Anniek\AppData\Local\Google\Update\GoogleUpdate.exe" /c

    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background

    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun

    O4 - HKCU\..\Run: [OBSystemTray] "C:\Program Files\OBM\bin\SystemTray64.exe"

    O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

    O4 - HKUS\S-1-5-21-4084883428-4026696197-4083475073-1000\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')

    O4 - HKUS\S-1-5-21-4084883428-4026696197-4083475073-1000\..\Run: [OBSystemTray] "C:\Program Files\OBM\bin\SystemTray64.exe" (User 'UpdatusUser')

    O4 - HKUS\S-1-5-21-4084883428-4026696197-4083475073-1000\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')

    O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Users\Anniek\AppData\Local\Temp\{A521497F-339A-4438-B150-1594BF0680FC}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe

    O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Anniek\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm

    O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

    O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - https://support.dell.com/systemprofiler/SysProExe.CAB

    O16 - DPF: {682C59F5-478C-4421-9070-AD170D143B77} (Launcher Class) - http://dell.com/support/troubleshooting/Content/Ode/pcd86.cab

    O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15102/CTSUEng.cab

    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

    O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab

    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/110926/CTPID.cab

    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~2\mcafee\msc\mcsniepl.dll

    O20 - AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll

    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

    O23 - Service: Bluetooth Device Monitor - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe

    O23 - Service: Bluetooth Media Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe

    O23 - Service: Bluetooth OBEX Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

    O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

    O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\615\g2aservice.exe

    O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files (x86)\Hotspot Shield\HssWPR\hsssrv.exe

    O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe

    O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

    O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - c:\PROGRA~1\mcafee\msc\mcawfwk.exe

    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe

    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe

    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe

    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)

    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

    O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe

    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Dell DataSafe Online (NOBU) - Dell, Inc. - C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe

    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

    O23 - Service: AutoUpdateAgent (De Online Backup Manager) (OBAutoUpdate) - Unknown owner - C:\Program Files\OBM\aua\bin\Aua.exe

    O23 - Service: Continuous Data Protection (De Online Backup Manager) (OBCDPService) - Unknown owner - C:\Program Files\OBM\bin\CDPService64.exe

    O23 - Service: Online Backup Scheduler (De Online Backup Manager) (OBScheduler) - Unknown owner - C:\Program Files\OBM\bin\Scheduler.exe

    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

    O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe

    O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe

    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

    O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe

    O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

    O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe

    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

    O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --

    End of file - 18195 bytes

  2. Logfile of Trend Micro HijackThis v2.0.4

    Scan saved at 21:46:17, on 24-7-2012

    Platform: Windows 7 SP1 (WinNT 6.00.3505)

    MSIE: Internet Explorer v9.00 (9.00.8112.16447)

    Boot mode: Normal

    Running processes:

    C:\Program Files (x86)\STMicroelectronics\AccelerometerP11\FF_Protection.exe

    C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe

    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

    C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe

    C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

    C:\Program Files (x86)\iTunes\iTunesHelper.exe

    C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe

    C:\Program Files (x86)\Skype\Phone\Skype.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Windows\SysWOW64\rundll32.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Users\Anniek\AppData\Local\Google\Chrome\Application\chrome.exe

    C:\Users\Anniek\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Dell Officiële Site | Dell Nederland

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Dell Officiële Site | Dell Nederland

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, Messenger, het laatste nieuws en entertainment | MSN.NL

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    F2 - REG:system.ini: UserInit=userinit.exe

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

    O2 - BHO: RewardsArcade - {597A9974-8CB0-4f41-B61F-ED065738A397} - C:\Program Files (x86)\RewardsArcade\RewardsArcade.dll

    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

    O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20120703212640.dll

    O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

    O2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll

    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"

    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    O4 - HKLM\..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

    O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

    O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup

    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

    O4 - HKLM\..\Run: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

    O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin

    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

    O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    O4 - HKCU\..\Run: [Google Update] "C:\Users\Anniek\AppData\Local\Google\Update\GoogleUpdate.exe" /c

    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background

    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun

    O4 - HKCU\..\Run: [OBSystemTray] "C:\Program Files\OBM\bin\SystemTray64.exe"

    O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Users\Anniek\AppData\Local\Temp\{A521497F-339A-4438-B150-1594BF0680FC}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe

    O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Users\Anniek\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm

    O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

    O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - https://support.dell.com/systemprofiler/SysProExe.CAB

    O16 - DPF: {682C59F5-478C-4421-9070-AD170D143B77} (Launcher Class) - http://dell.com/support/troubleshooting/Content/Ode/pcd86.cab

    O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15102/CTSUEng.cab

    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

    O16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - http://ccfiles.creative.com/Web/softwareupdate/ocx/15113/CTPIDPDE.cab

    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/ocx/110926/CTPID.cab

    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~2\mcafee\msc\mcsniepl.dll

    O20 - AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll

    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

    O23 - Service: Bluetooth Device Monitor - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe

    O23 - Service: Bluetooth Media Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe

    O23 - Service: Bluetooth OBEX Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

    O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

    O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\615\g2aservice.exe

    O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

    O23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files (x86)\Hotspot Shield\HssWPR\hsssrv.exe

    O23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe

    O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

    O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - c:\PROGRA~1\mcafee\msc\mcawfwk.exe

    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\mcafee\VirusScan\mcods.exe

    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe

    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe

    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe

    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)

    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

    O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe

    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Dell DataSafe Online (NOBU) - Dell, Inc. - C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe

    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe

    O23 - Service: AutoUpdateAgent (De Online Backup Manager) (OBAutoUpdate) - Unknown owner - C:\Program Files\OBM\aua\bin\Aua.exe

    O23 - Service: Continuous Data Protection (De Online Backup Manager) (OBCDPService) - Unknown owner - C:\Program Files\OBM\bin\CDPService64.exe

    O23 - Service: Online Backup Scheduler (De Online Backup Manager) (OBScheduler) - Unknown owner - C:\Program Files\OBM\bin\Scheduler.exe

    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

    O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe

    O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe

    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE

    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

    O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe

    O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

    O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exe

    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

    O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --

    End of file - 16957 bytes

  3. Hallo,

    Mijn Dell XPS L502X's geluid hapert soms bij het luisteren via muziek (via itunes, youtube etc.) en het kijken van films. Omdat ik laatst naar Dell gebeld heb, aangezien mijn adapter kapot was, heb ik dit ook gelijk doorgegeven.

    Toen hebben ze de nieuwste drivers erop gezet etc. Ik dacht toen dat het weg was, maar uiteindelijk hapert het geluid weer af en toe. Weet iemand waar dit aan kan liggen?

  4. Oh, ik hoop dat het een jaar is. Want ik heb hem nu 8 maanden.

    ---------- Post toegevoegd om 00:44 ---------- Vorige post was om 00:42 ----------

    "Alleen Dell-laptopbatterijen worden geleverd met een garantie van 1 jaar, zijn speciaal ontworpen voor optimale beveiliging en prestaties voor Dell-systemen en worden gedurende de garantieperiode ondersteund door de technische support van Dell." Dit staat op de site.

  5. Het is bij Dell Webcam Central, maar ook op msn, skype etc. Ik heb de laptop nog niet heel lang, dus volgens mij heb ik nog wel garantie. Maar ik heb Dell gemaild, en daar kreeg ik van te horen dat het aan het licht lag, dus ik heb er verder niet bij nagedacht of er iets kapot zou zijn. Het is al vanaf het begin dat ik hem gekocht heb, hiervoor had ik ook een Dell, en daarbij had ik het niet.

  6. Hallo,

    Ik heb al vanaf het begin last van knipperende strepen door mijn webcambeeld.

    Ik heb Dell al gemaild, maar zij zeggen dat het komt omdat er te weinig licht is in de kamer waar ik zit.

    Maar ik zit in een goed verlichte kamer, en ik heb er nog steeds last van.

    Zoals je op deze foto kunt zien, zitten er strepen door het beeld (deze knipperen dus ook een soort van.)

    Weet iemand hoe ik dit kan oplossen?

    post-35415-1417704979,5948_thumb.jpg

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