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RJStuut

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  1. Hoi Kape, Dank voor de snelle reactie. Alles doet het weer en heb nu voor de zekerheid een aparte gebruiker aangemaakt als administrator. Hopelijk biedt dit in de toekomst extra zekerheid. Groet, Robert-jan
  2. Bedankt Kape voor de snelle reactie. Ik had ondertussen na enig speurwerk op internet eerst een nieuw account aan gemaakt en toen MBAM gedraaid. Deze heeft toen 2 bestanden verwijderd. Vervolgens onder de standaard gebruiker opgestart en alles deed het weer normaal. Toen de 2e gebruiker weer verwijderd. Vervolgens zag ik je reactie en heb ik Hijack gedraaid. Toen stond alleen de lijn R0 er nog in. Deze verwijderd en daarna MBAM geprobeerd te draaien maar dat werkte niet meer onder de oude gebruiker dus heb ik dit er eerst opnieuw opgezet. Resultaat staat hieronder: Gebruiker :: GEBRUIKER-TOSH [administrator] Realtime bescherming: Ingeschakeld 28-7-2012 21:39:11 mbam-log-2012-07-28 (21-39-11).txt Scantype: Volledige scan (C:\|D:\|) Ingeschakelde scanopties: Geheugen | Opstartitems | Register | Bestanden en mappen | Heuristiek/Extra | PUP | PUM Uitgeschakelde scanopties: Heuristiek/Shuriken | P2P Objecten gescand: 324457 Verstreken tijd: 2 uur/uren, 42 minuut/minuten, 53 seconde(n) Geheugenprocessen gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Geheugenmodulen gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Registersleutels gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Registerwaarden gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Registerdata gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Mappen gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) Bestanden gedetecteerd: 0 (Geen kwaadaardige objecten gedetecteerd) (einde) Vervolgens mijn NORMAN virusscanner gedraaid: Location;Diagnosis;Status;Severity ;=============================================================;;0 ;Start task at 21:50:27 by user 'Gebruiker' on machine 'GEBRUIKER-TOSH';;0 ;Operating System: Windows 7 64bit (SP 1);;0 ;CPU: Intel® Celeron® CPU 900 @ 2.20GHz;;0 ;Scan area: C:\|D:\;;0 ;Command line parameter: -ald ;;0 ;=============================================================;;0 ;Scanner engine: 6.8.6. Last update: 27-7-2012 22:49:46;;0 ;Total number of variants: 16887630 (nvcbin.def 16867164, nvcmacro.def 20466);;0 ;NVC version: 9.0.0.1015 / May 7 2012;;0 ;NCL version: 7.0.10.0;;0 ;Starting memory scanning...;;0 ;Memory scanning completed.;;0 ;Starting boot sector scanning...;;0 ;Boot sector scanning completed.;;0 C:\hiberfil.sys;Could not be accessed: C:\hiberfil.sys (file) [0x00000005:Access denied];;1 C:\hiberfil.sys; [88 ms];File could not be scanned (access denied).;1;88827 C:\pagefile.sys;Could not be accessed: C:\pagefile.sys (file) [0x00000005:Access denied];;1 C:\pagefile.sys; [5 ms];File could not be scanned (access denied).;1;5131 C:\Program Files\Norman\Npm\Bin\NPM.chw;Could not complete scan: C:\Program Files\Norman\Npm\Bin\NPM.chw?<> (file) [0x00220001:Cannot parse or unpack this object];;0 C:\Program Files\Norman\Npm\Bin\NPM.chw; [112 ms];File could not be fully scanned.;1;112015 C:\Program Files (x86)\Google\Update\1.3.21.115\GoogleUpdateHelper.msi;Could not complete scan: C:\Program Files (x86)\Google\Update\1.3.21.115\GoogleUpdateHelper.msi?file0?<> (file) [0x00220005:CRC error in archive];;0 C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb;Could not be accessed: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb (file) [0x00000005:Access denied];;1 C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb; [15 ms];File could not be scanned (access denied).;1;15137 C:\System Volume Information\SystemRestore\FRStaging\Program Files (x86)\Google\Update\1.3.21.115\GoogleUpdateHelper.msi;Could not complete scan: C:\System Volume Information\SystemRestore\FRStaging\Program Files (x86)\Google\Update\1.3.21.115\GoogleUpdateHelper.msi?file0?<> (file) [0x00220005:CRC error in archive];;0 C:\System Volume Information\SystemRestore\FRStaging\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe;IO error while scanning: C:\System Volume Information\SystemRestore\FRStaging\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe?file7 (file) [0x0001001c:File read error during scan];;0 C:\System Volume Information\{28170cc0-cc2c-11e1-93ea-9ada02d79d26}{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{28170cc0-cc2c-11e1-93ea-9ada02d79d26}{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1 C:\System Volume Information\{28170cc0-cc2c-11e1-93ea-9ada02d79d26}{3808876b-c176-4e48-b7ae-04046e6cc752}; [12 ms];File could not be scanned (access denied).;1;12739 C:\System Volume Information\{401e2670-d610-11e1-9ea7-88252c6f357c}{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{401e2670-d610-11e1-9ea7-88252c6f357c}{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1 C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1 C:\System Volume Information\{401e2670-d610-11e1-9ea7-88252c6f357c}{3808876b-c176-4e48-b7ae-04046e6cc752}; [15 ms];File could not be scanned (access denied).;1;15984 C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}; [34 ms];File could not be scanned (access denied).;1;34014 C:\System Volume Information\{4c7e8a4f-d8e1-11e1-82c9-9c92b899f223}{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{4c7e8a4f-d8e1-11e1-82c9-9c92b899f223}{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1 C:\System Volume Information\{4c7e8a4f-d8e1-11e1-82c9-9c92b899f223}{3808876b-c176-4e48-b7ae-04046e6cc752}; [21 ms];File could not be scanned (access denied).;1;21754 C:\System Volume Information\{9f982340-cb88-11e1-86b6-91d618b85c1a}{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{9f982340-cb88-11e1-86b6-91d618b85c1a}{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1 C:\System Volume Information\{9f982340-cb88-11e1-86b6-91d618b85c1a}{3808876b-c176-4e48-b7ae-04046e6cc752}; [24 ms];File could not be scanned (access denied).;1;24442 C:\Users\Gebruiker\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\1e0116f0-6c111993-temp;Could not complete scan: C:\Users\Gebruiker\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\1e0116f0-6c111993-temp?<> (file) [0x00220000:Ncl: Function or interface version not supported];;0 C:\Users\Gebruiker\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\1e0116f0-6c111993-temp; [2 s];File could not be fully scanned.;1;2349986 C:\Users\Gebruiker\AppData\Roaming\Microsoft\HTML Help\hh.dat;Could not complete scan: C:\Users\Gebruiker\AppData\Roaming\Microsoft\HTML Help\hh.dat?<> (file) [0x00220001:Cannot parse or unpack this object];;0 C:\Users\Gebruiker\AppData\Roaming\Microsoft\HTML Help\hh.dat; [87 ms];File could not be fully scanned.;1;87355 C:\Windows\Installer\357dac.msp;Could not complete scan: C:\Windows\Installer\357dac.msp?file5?<> (file) [0x00220005:CRC error in archive];;0 C:\Windows\Installer\3fa71f.msi;Could not complete scan: C:\Windows\Installer\3fa71f.msi?file0?<> (file) [0x00220005:CRC error in archive];;0 C:\Windows\Installer\70f130.msp;Could not complete scan: C:\Windows\Installer\70f130.msp?file0?<> (file) [0x00220005:CRC error in archive];;0 C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb;Could not be accessed: C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb (file) [0x00000005:Access denied];;1 C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb;Could not be accessed: C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb (file) [0x00000005:Access denied];;1 C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb; [16 ms];File could not be scanned (access denied).;1;16982 C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb; [32 ms];File could not be scanned (access denied).;1;32294 ;=============================================================;;0 Scanresultaat;;No infections;0 325402;Objects scanned (files and items inside archives).;;0 143536;Files scanned.;;0 10;Files skipped (access problems).;;0 0;Files on Exclude list excluded.;;0 2820;Archive files (or archives inside archives).;;0 8;Archive files that could not be properly scanned.;;0 0;Infections found.;;0 0;Files with multiple infections found.;;0 0;Files repaired.;;0 0;Files deleted.;;0 0;Files will be deleted at next computer restart.;;0 0;Infections detected by Sandbox.;;0 Vervolgens nu Hijack gedraaid onder de 1e hestelde gebruikersaccount. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 7:45:18, on 29-7-2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16447) Boot mode: Normal Running processes: C:\Program Files (x86)\Sitecom\Common\RaUI.exe C:\Program Files\Norman\Npm\Bin\zlh.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\program files\norman\nig\bin\niguser.exe C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe c:\program files\norman\Nvc\Bin\cclaw.exe C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe C:\program files\norman\nvc\bin\nvcod.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE C:\Windows\sysWow64\SearchProtocolHost.exe D:\hijack\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Toshiba | MSN R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Toshiba | MSN R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Toshiba | MSN R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = F2 - REG:system.ini: UserInit=userinit.exe, O2 - BHO: URL Blocker - {00e71626-0bef-11dc-8314-0800200c9a66} - c:\program files\norman\nig\bin\nigbho.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [Norman ZANDA] "c:\program files\norman\Npm\Bin\ZLH.EXE" /LOAD /SPLASH O4 - HKLM\..\Run: [NOELauncher64] c:\program files\norman\nsc\bin\noelauncher64.exe /load O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'Default user') O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user') O4 - Global Startup: Sitecom Wireless Utility.lnk = C:\Program Files (x86)\Sitecom\Common\RaUI.exe O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {28B66320-9687-4B13-8757-36F901887AB5} (CanvasX Class) - http://foto.hema.nl/ips-opdata/layout/hema/objects/canvasx.cab O16 - DPF: {34DC6011-88B5-4EA9-BA7A-DC7B4F4437FE} (JordanUploader Class) - http://foto.hema.nl/ips-opdata/layout/hema/objects/jordan.cab O16 - DPF: {888078C6-70B2-4F88-8EE7-1F50DDEA6120} (CeWe Color AG & Co. OHG Control) - https://as.photoprintit.de/ips-opdata/activex/ImageUploader6.cab O16 - DPF: {C3E3BB4F-269C-41A3-9F5F-A360E933CAD3} (CeWe Color AG & Co. OHG Control) - https://as.photoprintit.com/ips-opdata/activex/ImageUploader6.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Norman eLogger Service (eLoggerSvc6) - Norman ASA - c:\program files\norman\Npm\Bin\Elogsvc.exe O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: Norman Antispam Service (NASS) - Norman ASA - c:\program files\norman\nsc\bin\nassvc32.exe O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - c:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Norman Hash Server (NHS) - Unknown owner - c:\program files\norman\Nvc\bin\nhs.exe O23 - Service: Norman Intrusion Guard (NIG) - Norman ASA - c:\program files\norman\nig\bin\nigsvc32.exe O23 - Service: Norman Network Filtering service (NNFSVC) - Norman ASA - c:\program files\norman\Ngs\Bin\Nnf.exe O23 - Service: Norman NJeeves - Unknown owner - c:\program files\norman\Npm\Bin\Njeeves.exe O23 - Service: Norman ZANDA - Norman ASA - c:\program files\norman\npm\bin\Zanda.exe O23 - Service: Norman Privacy Service (npsvc32) - Norman ASA - c:\program files\norman\Npt\Bin\Npsvc32.exe O23 - Service: Norman Scanner Engine Service (nsesvc) - Norman ASA - c:\program files\norman\Nse\Bin\NSESVC.EXE O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - c:\program files\norman\Nvc\Bin\nvcoas.exe O23 - Service: Norman Resource Provider (NVOY) - Norman ASA - c:\program files\norman\npm\bin\nvoy.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files (x86)\Sitecom\Common\RegistryWriter.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Norman Scheduler Service (Scheduler) - Norman ASA - c:\program files\norman\Npm\Bin\scheduler.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing) O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 13411 bytes Alles lijkt nu dus gewoon te werken. Alleen systeemherstel werkt niet en staat het nog wel vermeld onder opstarten onder msconfig. Het bestand dat in msconfig staat is echter door MBAM de 1e keer verwijderd. Groet, Robert
  3. Ik zie dat er al velen met mij met dit probleem geconfronteerd worden. Onderstaand log. Kan alleen nog in veilige modus. Groet, Robert-jan Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 13:12:45, on 28-7-2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16447) Boot mode: Safe mode with network support Running processes: C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe D:\hijack\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Toshiba | MSN R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Toshiba | MSN R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Toshiba | MSN R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe, O2 - BHO: URL Blocker - {00e71626-0bef-11dc-8314-0800200c9a66} - c:\program files\norman\nig\bin\nigbho.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll O4 - HKLM\..\Run: [Norman ZANDA] "c:\program files\norman\Npm\Bin\ZLH.EXE" /LOAD /SPLASH O4 - HKLM\..\Run: [NOELauncher64] c:\program files\norman\nsc\bin\noelauncher64.exe /load O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [update] C:\Users\Gebruiker\AppData\Roaming\g7i0ol_kaz.exe O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'Default user') O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user') O4 - Global Startup: Sitecom Wireless Utility.lnk = C:\Program Files (x86)\Sitecom\Common\RaUI.exe O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {28B66320-9687-4B13-8757-36F901887AB5} (CanvasX Class) - http://foto.hema.nl/ips-opdata/layout/hema/objects/canvasx.cab O16 - DPF: {34DC6011-88B5-4EA9-BA7A-DC7B4F4437FE} (JordanUploader Class) - http://foto.hema.nl/ips-opdata/layout/hema/objects/jordan.cab O16 - DPF: {888078C6-70B2-4F88-8EE7-1F50DDEA6120} (CeWe Color AG & Co. OHG Control) - https://as.photoprintit.de/ips-opdata/activex/ImageUploader6.cab O16 - DPF: {C3E3BB4F-269C-41A3-9F5F-A360E933CAD3} (CeWe Color AG & Co. OHG Control) - https://as.photoprintit.com/ips-opdata/activex/ImageUploader6.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: Norman eLogger Service (eLoggerSvc6) - Norman ASA - c:\program files\norman\Npm\Bin\Elogsvc.exe O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: Norman Antispam Service (NASS) - Norman ASA - c:\program files\norman\nsc\bin\nassvc32.exe O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - c:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Norman Hash Server (NHS) - Unknown owner - c:\program files\norman\Nvc\bin\nhs.exe O23 - Service: Norman Intrusion Guard (NIG) - Norman ASA - c:\program files\norman\nig\bin\nigsvc32.exe O23 - Service: Norman Network Filtering service (NNFSVC) - Norman ASA - c:\program files\norman\Ngs\Bin\Nnf.exe O23 - Service: Norman NJeeves - Unknown owner - c:\program files\norman\Npm\Bin\Njeeves.exe O23 - Service: Norman ZANDA - Norman ASA - c:\program files\norman\npm\bin\Zanda.exe O23 - Service: Norman Privacy Service (npsvc32) - Norman ASA - c:\program files\norman\Npt\Bin\Npsvc32.exe O23 - Service: Norman Scanner Engine Service (nsesvc) - Norman ASA - c:\program files\norman\Nse\Bin\NSESVC.EXE O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - c:\program files\norman\Nvc\Bin\nvcoas.exe O23 - Service: Norman Resource Provider (NVOY) - Norman ASA - c:\program files\norman\npm\bin\nvoy.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files (x86)\Sitecom\Common\RegistryWriter.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Norman Scheduler Service (Scheduler) - Norman ASA - c:\program files\norman\Npm\Bin\scheduler.exe O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing) O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
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