RemyenIda

[ATTACH]36509[/ATTACH] log.txt

Hoi allemaal, Sommige mensen kunnen beter geen computer kopen en daar is mijn schoonmoeder er één van. Ze klikt alles maar aan online en zegt dat je een virus alleen kunt oplopen, als je te lang in de kou staat. Normaal gesproken kom ik er wel uit, maar deze keer niet. Ze gebruikt chrome en die geeft bij sommige sites aan dat er geen verbinding met de proxyserver gemaakt kan worden. Hoe los ik dit op? Ik hoop dat één van jullie mij, maar vooral mijn schoonmoeder kan helpen? Met HijackThis heb ik het volgende logbestand gemaakt: Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 15:12:20, on 15-10-2014 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Unable to get Internet Explorer version! Boot mode: Normal Running processes: C:\Windows\system32\taskhost.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Microsoft Security Client\msseces.exe C:\Users\Ida\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\TeamViewer\Version7\TeamViewer.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Users\Ida\Desktop\HijackThis.exe O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: 5f8d39e0d8d92ab619c2a047cb580e9f.exe - Unknown owner - C:\Users\Ida\AppData\Local\5f8d39e0d8d92ab619c2a047cb580e9f\5f8d39e0d8d92ab619c2a047cb580e9f.exe (file missing) O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: RegisterRuntimeScreenshot.exe - Unknown owner - C:\Users\Ida\AppData\Local\RegisterRuntimeScreenshot\RegisterRuntimeScreenshot.exe O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe -- End of file - 3566 bytes