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Log 1:
Download 51e15692b05a4-MiniToolbox.PNGMiniToolBox en plaats deze tool op je bureaublad.

Let op: Sluit nu eerst alle openstaande programma's en browsers!
Start MiniToolBox
- Windows Vista,7,8,8.1 en 10: rechtsklik op "MiniToolBox.exe" en klik op "Als Administrator uitvoeren".

Bevestig de opstartmelding "Are you sure you want to continue?" met Ja.

Vink de volgende onderdelen aan:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices (Only Problems)
  • List Users, Partitions and Memory size
  • List Minidump Files
  • List Restore Points



Klik op de knop "Go".
Na het scannen zal een logje verschijnen op je bureaublad, "MTB.txt".
Hoe je een bijlage kunt toevoegen aan het bericht lees je hier.


Log 2:

  • Download 57b47db378fc7-autoruns.pngAutoruns for Windows
  • Pak vervolgens het ZIP-bestand met de naam "Autoruns.zip" uit.
  • Klik vervolgens met de rechtermuisknop op autoruns.exe en kies voor de optie als administrator uitvoeren
  • Ga naar  File>Save, sla het op als AutoRuns.txt op je bureaublad.
  • Selecteer tekst van het uitrolmenu als bestandstype:



p4436801.gif

Hoe je een bijlage kunt toevoegen aan het bericht lees je hier.

Link naar reactie
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ricardo425 Mentor

ricardo425

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MiniToolBox by Farbar  Version: 17-06-2016
Ran by Cecile (administrator) on 15-04-2017 at 18:32:11
Running from "C:\Users\Cecile\Downloads"
Microsoft Windows 10 Home  (X64)
Model: Inspiron 3521 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
0.0.0.1    mssplus.mcafee.com
========================= IP Configuration: ================================

Dell Wireless 1704 802.11b/g/n (2.4GHz) = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth-netwerkverbinding (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled taskoffload=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="LAN-verbinding* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="LAN-verbinding* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="LAN-verbinding* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth-netwerkverbinding" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set subinterface interface= subinterface=ethernet_5 mtu=1477


popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : cecile1946
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : EC-F4-BB-7D-8E-0C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter LAN-verbinding* 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 36-23-87-DF-FD-A3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : The Broadcom 802.11 Network Adapter provides wireless local area networking.
   Physical Address. . . . . . . . . : 34-23-87-DF-FD-A3
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2a02:1811:e500:d500:8905:94c4:7338:42d3(Preferred)
   Temporary IPv6 Address. . . . . . : 2a02:1811:e500:d500:2095:c541:717a:7b48(Preferred)
   Link-local IPv6 Address . . . . . : fe80::8905:94c4:7338:42d3%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.205(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : zaterdag 15 april 2017 17:06:52
   Lease Expires . . . . . . . . . . : zaterdag 15 april 2017 19:30:18
   Default Gateway . . . . . . . . . : fe80::de53:7cff:fe38:8c1c%14
                                       192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 70525831
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-C3-E3-2A-EC-F4-BB-7D-8E-0C
   DNS Servers . . . . . . . . . . . : 195.130.131.5
                                       195.130.130.5
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth-netwerkverbinding:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth PAN HelpText
   Physical Address. . . . . . . . . : 34-23-87-DF-FD-A4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  roes.dnscache02.telenet-ops.be
Address:  195.130.131.5

Name:    google.com
Addresses:  2a00:1450:400e:802::200e
      172.217.17.142


Pinging google.com [2a00:1450:400e:802::200e] with 32 bytes of data:
Reply from 2a00:1450:400e:802::200e: time=25ms
Reply from 2a00:1450:400e:802::200e: time=26ms

Ping statistics for 2a00:1450:400e:802::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 26ms, Average = 25ms
Server:  roes.dnscache02.telenet-ops.be
Address:  195.130.131.5

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      2001:4998:44:204::a7
      206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [2001:4998:58:c02::a9] with 32 bytes of data:
Reply from 2001:4998:58:c02::a9: time=135ms
Reply from 2001:4998:58:c02::a9: time=124ms

Ping statistics for 2001:4998:58:c02::a9:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 124ms, Maximum = 135ms, Average = 129ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  3...ec f4 bb 7d 8e 0c ......Realtek PCIe FE Family Controller
  7...36 23 87 df fd a3 ......Microsoft Wi-Fi Direct Virtual Adapter
 14...34 23 87 df fd a3 ......The Broadcom 802.11 Network Adapter provides wireless local area networking.
  5...34 23 87 df fd a4 ......Bluetooth PAN HelpText
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.205     55
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.0.0    255.255.255.0         On-link     192.168.0.205    311
    192.168.0.205  255.255.255.255         On-link     192.168.0.205    311
    192.168.0.255  255.255.255.255         On-link     192.168.0.205    311
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link     192.168.0.205    311
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link     192.168.0.205    311
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     71 ::/0                     fe80::de53:7cff:fe38:8c1c
  1    331 ::1/128                  On-link
 14     71 2a02:1811:e500:d500::/64 On-link
 14    311 2a02:1811:e500:d500::/64 fe80::de53:7cff:fe38:8c1c
 14    311 2a02:1811:e500:d500:2095:c541:717a:7b48/128
                                    On-link
 14    311 2a02:1811:e500:d500:8905:94c4:7338:42d3/128
                                    On-link
 14    311 fe80::/64                On-link
 14    311 fe80::8905:94c4:7338:42d3/128
                                    On-link
  1    331 ff00::/8                 On-link
 14    311 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/15/2017 05:49:30 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: CECILE1946)
Description: Het pakket microsoft.windowscommunicationsapps_17.8004.42017.0_x64__8wekyb3d8bbwe+microsoft.windowslive.calendar is beëindigd omdat het onderbreken te lang duurde.

Error: (04/15/2017 05:39:12 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: CECILE1946)
Description: Het activeren van de app Microsoft.ZuneVideo_8wekyb3d8bbwe!Microsoft.ZuneVideo is mislukt door de fout -2144927142. Kijk in het logboek Microsoft-Windows-TWinUI/Operational voor aanvullende informatie.

Error: (04/15/2017 05:16:25 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (04/15/2017 05:02:57 PM) (Source: TrueKey) (User: )
Description: Verwerking van sessiewijziging is mislukt. System.ArgumentNullException: Waarde kan niet null zijn.
   bij System.Threading.Monitor.Enter(Object obj)
   bij McAfee.YAP.Service.Common.UsersManager.GetWindowsUsers(Boolean async)
   bij McAfee.YAP.Service.Service.OnSessionChange(SessionChangeDescription changeDescription)
   bij System.ServiceProcess.ServiceBase.DeferredSessionChange(Int32 eventType, Int32 sessionId)

Error: (04/15/2017 05:00:50 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: CECILE1946)
Description: Het activeren van de app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!microsoft.windowslive.calendar is mislukt door de fout -2144927142. Kijk in het logboek Microsoft-Windows-TWinUI/Operational voor aanvullende informatie.

Error: (04/15/2017 05:00:49 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: CECILE1946)
Description: App microsoft.windowscommunicationsapps_17.8004.42017.0_x64__8wekyb3d8bbwe+microsoft.windowslive.calendar is niet gestart binnen de toegewezen tijd.

Error: (04/15/2017 04:57:43 PM) (Source: ESENT) (User: )
Description: CCleaner64 (3760) Een poging het bestand C:\Users\Cecile\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat te openen voor alleen-lezen is mislukt. Systeemfout 32 (0x00000020): Het proces heeft geen toegang tot het bestand omdat het door een ander proces wordt gebruikt. . Tijdens het openen van het bestand treedt fout -1032 (0xfffffbf8) op.

Error: (04/02/2017 04:01:17 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16469

Error: (04/02/2017 04:01:17 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16469

Error: (04/02/2017 04:01:17 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (04/15/2017 05:15:40 PM) (Source: Service Control Manager) (User: )
Description: De Software Protection-service is bij het starten vastgelopen.

Error: (04/15/2017 05:11:40 PM) (Source: Service Control Manager) (User: )
Description: De Intel(R) Management and Security Application Local Management Service-service is bij het starten vastgelopen.

Error: (04/15/2017 05:06:58 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (04/15/2017 05:06:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (04/15/2017 05:06:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (04/15/2017 05:06:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (04/15/2017 05:06:56 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: toepassingsspecifiekLokaalActiveren{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (via LRPC)Niet beschikbaarNiet beschikbaar

Error: (04/15/2017 05:06:54 PM) (Source: Service Control Manager) (User: )
Description: ScRegSetValueExW-oproep voor FailureActions is niet geslaagd vanwege deze fout:
%%5 = Toegang geweigerd.
.

Error: (04/15/2017 05:06:51 PM) (Source: Service Control Manager) (User: )
Description: ScRegSetValueExW-oproep voor FailureActions is niet geslaagd vanwege deze fout:
%%5 = Toegang geweigerd.
.

Error: (04/15/2017 05:05:31 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installatiefout: de volgende update kan niet worden geïnstalleerd, foutcode 0x8024001e: Reader.


Microsoft Office Sessions:
=========================
Error: (04/15/2017 05:49:30 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: CECILE1946)
Description: microsoft.windowscommunicationsapps_17.8004.42017.0_x64__8wekyb3d8bbwe+microsoft.windowslive.calendar

Error: (04/15/2017 05:39:12 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: CECILE1946)
Description: Microsoft.ZuneVideo_8wekyb3d8bbwe!Microsoft.ZuneVideo-2144927142

Error: (04/15/2017 05:16:25 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (04/15/2017 05:02:57 PM) (Source: TrueKey)(User: )
Description: Verwerking van sessiewijziging is mislukt. System.ArgumentNullException: Waarde kan niet null zijn.
   bij System.Threading.Monitor.Enter(Object obj)
   bij McAfee.YAP.Service.Common.UsersManager.GetWindowsUsers(Boolean async)
   bij McAfee.YAP.Service.Service.OnSessionChange(SessionChangeDescription changeDescription)
   bij System.ServiceProcess.ServiceBase.DeferredSessionChange(Int32 eventType, Int32 sessionId)

Error: (04/15/2017 05:00:50 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: CECILE1946)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe!microsoft.windowslive.calendar-2144927142

Error: (04/15/2017 05:00:49 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: CECILE1946)
Description: microsoft.windowscommunicationsapps_17.8004.42017.0_x64__8wekyb3d8bbwe+microsoft.windowslive.calendar

Error: (04/15/2017 04:57:43 PM) (Source: ESENT)(User: )
Description: CCleaner643760C:\Users\Cecile\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat-1032 (0xfffffbf8)32 (0x00000020)Het proces heeft geen toegang tot het bestand omdat het door een ander proces wordt gebruikt.

Error: (04/02/2017 04:01:17 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16469

Error: (04/02/2017 04:01:17 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16469

Error: (04/02/2017 04:01:17 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


CodeIntegrity Errors:
===================================
  Date: 2017-04-15 18:30:00.362
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-15 18:30:00.288
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-15 17:21:45.429
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-15 17:21:45.346
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-15 17:06:56.813
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-15 17:06:56.812
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-15 17:06:56.810
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_69fa0197d9b096ae\msvcp140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-15 17:06:55.272
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_69fa0197d9b096ae\msvcp140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-15 17:06:53.497
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-15 17:02:59.235
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume5\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

Adobe Flash Player 25 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 25.0.0.148 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.1.2 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.2 - Audacity Team)
AVG (HKLM\...\{E9AD07E3-D8D9-4DEA-B6B2-85069DED4B5B}) (Version: 16.151.8007 - AVG Technologies) Hidden
AVG 2016 (HKLM\...\{C173DB41-B48D-4108-9CEB-EF5A059578C3}) (Version: 16.0.4769 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.151.8007 - AVG Technologies)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.3.7.452 - AVG Technologies)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.26 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.) Hidden
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.) Hidden
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.) Hidden
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.63 - Dell Inc.)
Dell Customer Connect (HKLM-x32\...\{FEFDCDCF-C49C-45D0-AAF8-5345858ADEC7}) (Version: 1.2.1.0 - Dell Inc.)
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.3.5.1 - Dell Inc.) Hidden
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.1.14 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 19.0.9.4 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{D9E0A33F-19D6-45A7-83BB-535C7B5F699B}) (Version: 1.5.3000.0 - Dell Inc.)
Dropbox (HKLM-x32\...\Dropbox) (Version: 23.4.19 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.65.1 - Dropbox, Inc.) Hidden
DW WLAN Card Utility (HKLM\...\DW WLAN Card Utility) (Version: 6.30.223.143 - Dell Inc.)
FMW 1 (HKLM\...\{DC2A8E3D-D5E1-4837-A2E0-C308100AC412}) (Version: 1.143.3 - AVG Technologies) Hidden
Fotogalerie (HKLM-x32\...\{41BF4A3B-D60A-4E92-883F-C88C8C157261}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Galerie de photos (HKLM-x32\...\{439B34FF-F74E-4807-B5E2-4B758551DA6B}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
Intel Security True Key (HKLM\...\TrueKey) (Version: 4.13.125.1 - Intel Security)
Intel(R) Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1011 - Intel Corporation)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.14.1724 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Java 8 Update 91 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.14 - Oracle Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.500.3 - McAfee, Inc.)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6799.0327 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Preview Redistributable (x64) - 12.0.20617 (HKLM-x32\...\{448652c1-f5f3-4230-98c6-68c10c88b1fb}) (Version: 12.0.20617.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{21764A96-6748-4B83-89E7-7A5063BF156C}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{70C91B91-61E8-4D06-86D6-A9DCC291983A}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DC5E5027-65E8-41CB-815C-9AAB48BFB8E2}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 52.0.2 (x86 nl) (HKLM-x32\...\Mozilla Firefox 52.0.2 (x86 nl)) (Version: 52.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 52.0.2.6291 - Mozilla)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7544 - Realtek Semiconductor Corp.)
Taalpakket voor Microsoft Visual Studio 2010 Tools for Office Runtime (x64) - NLD (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - NLD) (Version: 10.0.50903 - Microsoft Corporation)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 73%
Total physical RAM: 3977.27 MB
Available physical RAM: 1047.71 MB
Total Virtual: 4681.27 MB
Available Virtual: 2123.46 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:453.62 GB) (Free:313.81 GB) NTFS

========================= Users: ========================================

Gebruikersaccounts voor \\CECILE1946

Administrator            Cecile                   DefaultAccount           
Gast                     
De opdracht is voltooid.

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

06-03-2017 15:09:06 Windows Update
23-03-2017 15:56:31 Windows Update

**** End of log ****

 

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dorado Vergevorderde

dorado

Geplaatst:
Geplaatst: (aangepast)

Stap 1:
Ga naar Configuratiescherm → Programma's en onderdelen
Verwijder:

  • AVG Web TuneUp
  • Intel Security True Key
  • Java 8 Update 91
  • McAfee Security Scan Plus

 

 

Stap 2:
Installeer Java 8 update 121

 

 

Stap 3:
Open Autoruns met administratorrechten en vink volgende regels uit:

Quote

HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run

 


vProt    VProtect Application         c:\program files (x86)\avg web tuneup\vprot.exe    22-1-2017 16:54    
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup                    
McAfee Security Scan Plus.lnk    McAfee Security Scanner Scheduler    McAfee, Inc.    c:\program files\mcafee security scan\3.11.500\ssscheduler.exe    18-1-2017 13:50    
HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components                    
Microsoft Windows Media Player            File not found: C:\WINDOWS\inf\unregmp2.exe /ShowWMP.exe        
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects                    
AVG Web TuneUp    AVG Web TuneUp.dll    AVG    c:\program files\avg web tuneup\4.3.7.452\avg web tuneup.dll    14-9-2014 13:13    
HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects                    
AVG Web TuneUp    AVG Web TuneUp.dll    AVG    c:\program files (x86)\avg web tuneup\4.3.7.452\avg web tuneup.dll    22-1-2017 16:56    
True Key Helper    True Key Internet Explorer Extension    Intel Security    c:\program files\intel security\true key\msie\truekey_ie.dll    7-2-2017 23:06    
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Toolbar                    
True Key    True Key Internet Explorer Extension    Intel Security    c:\program files\intel security\true key\msie\truekey_ie.dll    7-2-2017 23:06    
Task Scheduler                    
\CreateChoiceProcessTask            File not found: C:\Windows\BrowserChoice\browserchoice.exe        
\Microsoft\Windows\NetTrace\GatherNetworkInfo            c:\windows\system32\gathernetworkinfo.vbs    16-7-2016 13:42    
\Microsoft\Windows\Workplace Join\Automatic-Workplace-Join            File not found: C:\WINDOWS\System32\AutoWorkplace.exe        
\OneDrive Standalone Update Task            File not found: C:\Users\Cecile\AppData\Local\Microsoft\OneDrive\17.3.6517.0809\OneDriveStandaloneUpdater.exe        
\Start WinZip Registry Optimizer with delay for CECILE1946@Cecile            File not found: C:\Program Files\WinZip Registry Optimizer\RegistryOptimizer.exe        
HKLM\System\CurrentControlSet\Services                    
Bonjour Service    Zorgt ervoor dat apparatuur en softwareservices automatisch worden geconfigureerd in het netwerk en hun aanwezigheid bekendmaken.    Apple Inc.    c:\program files\bonjour\mdnsresponder.exe    31-8-2011 7:52    
McComponentHostService    McAfee Security Scan Component Host Service    McAfee, Inc.    c:\program files\mcafee security scan\3.11.500\mcchsvc.exe    18-1-2017 13:51    
TrueKey    Service for Intel Security True Key Service    McAfee, Inc.    c:\program files\truekey\mcafee.truekey.service.exe    6-2-2017 21:36    
TrueKeyScheduler    Intel Security True Key Scheduler Service    McAfee, Inc.    c:\program files\truekey\mctkschedulerservice.exe    6-2-2017 21:37    
TrueKeyServiceHelper    Intel Security True Key Helper Service    McAfee, Inc.    c:\program files\truekey\mcafee.truekey.servicehelper.exe    6-2-2017 21:34    
WMPNetworkSvc    Hiermee worden media-bestanden met behulp van UPnP (Universal Plug and Play) op media-apparaten beschikbaar gemaakt    Microsoft Corporation    c:\program files\windows media player\wmpnetwk.exe    7-9-2016 6:41    
HKLM\System\CurrentControlSet\Services                    
dbx    Dropbox Mini-Filter Driver        File not found: system32\DRIVERS\dbx.sys        
HKLM\System\CurrentControlSet\Control\Session Manager\KnownDlls                    
_Wow64            File not found: C:\WINDOWS\SysWoW64\Wow64.dll        
_Wow64cpu            File not found: C:\WINDOWS\SysWoW64\Wow64cpu.dll        
_Wow64win            File not found: C:\WINDOWS\SysWoW64\Wow64win.dll
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers                    
McAfee.TrueKey.CredentialProvider    McAfee TrueKey Credential Provider Dll    McAfee, Inc.    c:\program files\truekey\mcafee.truekey.credentialprovider.dll    6-2-2017 21:35            
HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries                    
mdnsNSP    Bonjour Namespace Provider    Apple Inc.    c:\program files (x86)\bonjour\mdnsnsp.dll    31-8-2011 7:44    
HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5\Catalog_Entries64                    
mdnsNSP    Bonjour Namespace Provider    Apple Inc.    c:\program files\bonjour\mdnsnsp.dll    31-8-2011 7:53    
HKLM\SYSTEM\CurrentControlSet\Control\Lsa\Notification Packages                    
C:\Program Files\TrueKey\McAfeeTrueKeyPasswordFilter            File not found: C:\Program Files\TrueKey\McAfeeTrueKeyPasswordFilter.exe        

 

 

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