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PC geblokkeerd door Korps landelijke politiediensten : hoe kom ik hier af?


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Ik zie dat er al velen met mij met dit probleem geconfronteerd worden.

Onderstaand log. Kan alleen nog in veilige modus.

Groet,

Robert-jan

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 13:12:45, on 28-7-2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16447)

Boot mode: Safe mode with network support

Running processes:

C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

D:\hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Toshiba | MSN

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Toshiba | MSN

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Toshiba | MSN

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe,

O2 - BHO: URL Blocker - {00e71626-0bef-11dc-8314-0800200c9a66} - c:\program files\norman\nig\bin\nigbho.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [Norman ZANDA] "c:\program files\norman\Npm\Bin\ZLH.EXE" /LOAD /SPLASH

O4 - HKLM\..\Run: [NOELauncher64] c:\program files\norman\nsc\bin\noelauncher64.exe /load

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [update] C:\Users\Gebruiker\AppData\Roaming\g7i0ol_kaz.exe

O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'Default user')

O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user')

O4 - Global Startup: Sitecom Wireless Utility.lnk = C:\Program Files (x86)\Sitecom\Common\RaUI.exe

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {28B66320-9687-4B13-8757-36F901887AB5} (CanvasX Class) - http://foto.hema.nl/ips-opdata/layout/hema/objects/canvasx.cab

O16 - DPF: {34DC6011-88B5-4EA9-BA7A-DC7B4F4437FE} (JordanUploader Class) - http://foto.hema.nl/ips-opdata/layout/hema/objects/jordan.cab

O16 - DPF: {888078C6-70B2-4F88-8EE7-1F50DDEA6120} (CeWe Color AG & Co. OHG Control) - https://as.photoprintit.de/ips-opdata/activex/ImageUploader6.cab

O16 - DPF: {C3E3BB4F-269C-41A3-9F5F-A360E933CAD3} (CeWe Color AG & Co. OHG Control) - https://as.photoprintit.com/ips-opdata/activex/ImageUploader6.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Norman eLogger Service (eLoggerSvc6) - Norman ASA - c:\program files\norman\Npm\Bin\Elogsvc.exe

O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norman Antispam Service (NASS) - Norman ASA - c:\program files\norman\nsc\bin\nassvc32.exe

O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - c:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Norman Hash Server (NHS) - Unknown owner - c:\program files\norman\Nvc\bin\nhs.exe

O23 - Service: Norman Intrusion Guard (NIG) - Norman ASA - c:\program files\norman\nig\bin\nigsvc32.exe

O23 - Service: Norman Network Filtering service (NNFSVC) - Norman ASA - c:\program files\norman\Ngs\Bin\Nnf.exe

O23 - Service: Norman NJeeves - Unknown owner - c:\program files\norman\Npm\Bin\Njeeves.exe

O23 - Service: Norman ZANDA - Norman ASA - c:\program files\norman\npm\bin\Zanda.exe

O23 - Service: Norman Privacy Service (npsvc32) - Norman ASA - c:\program files\norman\Npt\Bin\Npsvc32.exe

O23 - Service: Norman Scanner Engine Service (nsesvc) - Norman ASA - c:\program files\norman\Nse\Bin\NSESVC.EXE

O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - c:\program files\norman\Nvc\Bin\nvcoas.exe

O23 - Service: Norman Resource Provider (NVOY) - Norman ASA - c:\program files\norman\npm\bin\nvoy.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files (x86)\Sitecom\Common\RegistryWriter.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Norman Scheduler Service (Scheduler) - Norman ASA - c:\program files\norman\Npm\Bin\scheduler.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)

O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

Link naar reactie
Delen op andere sites

Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O4 - HKLM\..\Run: [update] C:\Users\Gebruiker\AppData\Roaming\g7i0ol_kaz.exe

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

Link naar reactie
Delen op andere sites

Bedankt Kape voor de snelle reactie. Ik had ondertussen na enig speurwerk op internet eerst een nieuw account aan gemaakt en toen MBAM gedraaid. Deze heeft toen 2 bestanden verwijderd.

Vervolgens onder de standaard gebruiker opgestart en alles deed het weer normaal.

Toen de 2e gebruiker weer verwijderd.

Vervolgens zag ik je reactie en heb ik Hijack gedraaid. Toen stond alleen de lijn R0 er nog in.

Deze verwijderd en daarna MBAM geprobeerd te draaien maar dat werkte niet meer onder de oude gebruiker dus heb ik dit er eerst opnieuw opgezet. Resultaat staat hieronder:

Gebruiker :: GEBRUIKER-TOSH [administrator]

Realtime bescherming: Ingeschakeld

28-7-2012 21:39:11

mbam-log-2012-07-28 (21-39-11).txt

Scantype: Volledige scan (C:\|D:\|)

Ingeschakelde scanopties: Geheugen | Opstartitems | Register | Bestanden en mappen | Heuristiek/Extra | PUP | PUM

Uitgeschakelde scanopties: Heuristiek/Shuriken | P2P

Objecten gescand: 324457

Verstreken tijd: 2 uur/uren, 42 minuut/minuten, 53 seconde(n)

Geheugenprocessen gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Geheugenmodulen gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Registersleutels gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Registerwaarden gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Registerdata gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Mappen gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Bestanden gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

(einde)

Vervolgens mijn NORMAN virusscanner gedraaid:

Location;Diagnosis;Status;Severity

;=============================================================;;0

;Start task at 21:50:27 by user 'Gebruiker' on machine 'GEBRUIKER-TOSH';;0

;Operating System: Windows 7 64bit (SP 1);;0

;CPU: Intel® Celeron® CPU 900 @ 2.20GHz;;0

;Scan area: C:\|D:\;;0

;Command line parameter: -ald ;;0

;=============================================================;;0

;Scanner engine: 6.8.6. Last update: 27-7-2012 22:49:46;;0

;Total number of variants: 16887630 (nvcbin.def 16867164, nvcmacro.def 20466);;0

;NVC version: 9.0.0.1015 / May 7 2012;;0

;NCL version: 7.0.10.0;;0

;Starting memory scanning...;;0

;Memory scanning completed.;;0

;Starting boot sector scanning...;;0

;Boot sector scanning completed.;;0

C:\hiberfil.sys;Could not be accessed: C:\hiberfil.sys (file) [0x00000005:Access denied];;1

C:\hiberfil.sys; [88 ms];File could not be scanned (access denied).;1;88827

C:\pagefile.sys;Could not be accessed: C:\pagefile.sys (file) [0x00000005:Access denied];;1

C:\pagefile.sys; [5 ms];File could not be scanned (access denied).;1;5131

C:\Program Files\Norman\Npm\Bin\NPM.chw;Could not complete scan: C:\Program Files\Norman\Npm\Bin\NPM.chw?<> (file) [0x00220001:Cannot parse or unpack this object];;0

C:\Program Files\Norman\Npm\Bin\NPM.chw; [112 ms];File could not be fully scanned.;1;112015

C:\Program Files (x86)\Google\Update\1.3.21.115\GoogleUpdateHelper.msi;Could not complete scan: C:\Program Files (x86)\Google\Update\1.3.21.115\GoogleUpdateHelper.msi?file0?<> (file) [0x00220005:CRC error in archive];;0

C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb;Could not be accessed: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb (file) [0x00000005:Access denied];;1

C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb; [15 ms];File could not be scanned (access denied).;1;15137

C:\System Volume Information\SystemRestore\FRStaging\Program Files (x86)\Google\Update\1.3.21.115\GoogleUpdateHelper.msi;Could not complete scan: C:\System Volume Information\SystemRestore\FRStaging\Program Files (x86)\Google\Update\1.3.21.115\GoogleUpdateHelper.msi?file0?<> (file) [0x00220005:CRC error in archive];;0

C:\System Volume Information\SystemRestore\FRStaging\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe;IO error while scanning: C:\System Volume Information\SystemRestore\FRStaging\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe?file7 (file) [0x0001001c:File read error during scan];;0

C:\System Volume Information\{28170cc0-cc2c-11e1-93ea-9ada02d79d26}{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{28170cc0-cc2c-11e1-93ea-9ada02d79d26}{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1

C:\System Volume Information\{28170cc0-cc2c-11e1-93ea-9ada02d79d26}{3808876b-c176-4e48-b7ae-04046e6cc752}; [12 ms];File could not be scanned (access denied).;1;12739

C:\System Volume Information\{401e2670-d610-11e1-9ea7-88252c6f357c}{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{401e2670-d610-11e1-9ea7-88252c6f357c}{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1

C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1

C:\System Volume Information\{401e2670-d610-11e1-9ea7-88252c6f357c}{3808876b-c176-4e48-b7ae-04046e6cc752}; [15 ms];File could not be scanned (access denied).;1;15984

C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}; [34 ms];File could not be scanned (access denied).;1;34014

C:\System Volume Information\{4c7e8a4f-d8e1-11e1-82c9-9c92b899f223}{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{4c7e8a4f-d8e1-11e1-82c9-9c92b899f223}{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1

C:\System Volume Information\{4c7e8a4f-d8e1-11e1-82c9-9c92b899f223}{3808876b-c176-4e48-b7ae-04046e6cc752}; [21 ms];File could not be scanned (access denied).;1;21754

C:\System Volume Information\{9f982340-cb88-11e1-86b6-91d618b85c1a}{3808876b-c176-4e48-b7ae-04046e6cc752};Could not be accessed: C:\System Volume Information\{9f982340-cb88-11e1-86b6-91d618b85c1a}{3808876b-c176-4e48-b7ae-04046e6cc752} (file) [0x00000005:Access denied];;1

C:\System Volume Information\{9f982340-cb88-11e1-86b6-91d618b85c1a}{3808876b-c176-4e48-b7ae-04046e6cc752}; [24 ms];File could not be scanned (access denied).;1;24442

C:\Users\Gebruiker\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\1e0116f0-6c111993-temp;Could not complete scan: C:\Users\Gebruiker\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\1e0116f0-6c111993-temp?<> (file) [0x00220000:Ncl: Function or interface version not supported];;0

C:\Users\Gebruiker\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\1e0116f0-6c111993-temp; [2 s];File could not be fully scanned.;1;2349986

C:\Users\Gebruiker\AppData\Roaming\Microsoft\HTML Help\hh.dat;Could not complete scan: C:\Users\Gebruiker\AppData\Roaming\Microsoft\HTML Help\hh.dat?<> (file) [0x00220001:Cannot parse or unpack this object];;0

C:\Users\Gebruiker\AppData\Roaming\Microsoft\HTML Help\hh.dat; [87 ms];File could not be fully scanned.;1;87355

C:\Windows\Installer\357dac.msp;Could not complete scan: C:\Windows\Installer\357dac.msp?file5?<> (file) [0x00220005:CRC error in archive];;0

C:\Windows\Installer\3fa71f.msi;Could not complete scan: C:\Windows\Installer\3fa71f.msi?file0?<> (file) [0x00220005:CRC error in archive];;0

C:\Windows\Installer\70f130.msp;Could not complete scan: C:\Windows\Installer\70f130.msp?file0?<> (file) [0x00220005:CRC error in archive];;0

C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb;Could not be accessed: C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb (file) [0x00000005:Access denied];;1

C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb;Could not be accessed: C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb (file) [0x00000005:Access denied];;1

C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb; [16 ms];File could not be scanned (access denied).;1;16982

C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb; [32 ms];File could not be scanned (access denied).;1;32294

;=============================================================;;0

Scanresultaat;;No infections;0

325402;Objects scanned (files and items inside archives).;;0

143536;Files scanned.;;0

10;Files skipped (access problems).;;0

0;Files on Exclude list excluded.;;0

2820;Archive files (or archives inside archives).;;0

8;Archive files that could not be properly scanned.;;0

0;Infections found.;;0

0;Files with multiple infections found.;;0

0;Files repaired.;;0

0;Files deleted.;;0

0;Files will be deleted at next computer restart.;;0

0;Infections detected by Sandbox.;;0

Vervolgens nu Hijack gedraaid onder de 1e hestelde gebruikersaccount.

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 7:45:18, on 29-7-2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16447)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Sitecom\Common\RaUI.exe

C:\Program Files\Norman\Npm\Bin\zlh.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\program files\norman\nig\bin\niguser.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe

c:\program files\norman\Nvc\Bin\cclaw.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe

C:\program files\norman\nvc\bin\nvcod.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE

C:\Windows\sysWow64\SearchProtocolHost.exe

D:\hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Toshiba | MSN

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Toshiba | MSN

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Toshiba | MSN

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

F2 - REG:system.ini: UserInit=userinit.exe,

O2 - BHO: URL Blocker - {00e71626-0bef-11dc-8314-0800200c9a66} - c:\program files\norman\nig\bin\nigbho.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll

O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll

O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [Norman ZANDA] "c:\program files\norman\Npm\Bin\ZLH.EXE" /LOAD /SPLASH

O4 - HKLM\..\Run: [NOELauncher64] c:\program files\norman\nsc\bin\noelauncher64.exe /load

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [TOSHIBA Online Product Information] C:\Program Files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe (User 'Default user')

O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user')

O4 - Global Startup: Sitecom Wireless Utility.lnk = C:\Program Files (x86)\Sitecom\Common\RaUI.exe

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll

O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O16 - DPF: {28B66320-9687-4B13-8757-36F901887AB5} (CanvasX Class) - http://foto.hema.nl/ips-opdata/layout/hema/objects/canvasx.cab

O16 - DPF: {34DC6011-88B5-4EA9-BA7A-DC7B4F4437FE} (JordanUploader Class) - http://foto.hema.nl/ips-opdata/layout/hema/objects/jordan.cab

O16 - DPF: {888078C6-70B2-4F88-8EE7-1F50DDEA6120} (CeWe Color AG & Co. OHG Control) - https://as.photoprintit.de/ips-opdata/activex/ImageUploader6.cab

O16 - DPF: {C3E3BB4F-269C-41A3-9F5F-A360E933CAD3} (CeWe Color AG & Co. OHG Control) - https://as.photoprintit.com/ips-opdata/activex/ImageUploader6.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Norman eLogger Service (eLoggerSvc6) - Norman ASA - c:\program files\norman\Npm\Bin\Elogsvc.exe

O23 - Service: Google Update-service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update-service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norman Antispam Service (NASS) - Norman ASA - c:\program files\norman\nsc\bin\nassvc32.exe

O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - c:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Norman Hash Server (NHS) - Unknown owner - c:\program files\norman\Nvc\bin\nhs.exe

O23 - Service: Norman Intrusion Guard (NIG) - Norman ASA - c:\program files\norman\nig\bin\nigsvc32.exe

O23 - Service: Norman Network Filtering service (NNFSVC) - Norman ASA - c:\program files\norman\Ngs\Bin\Nnf.exe

O23 - Service: Norman NJeeves - Unknown owner - c:\program files\norman\Npm\Bin\Njeeves.exe

O23 - Service: Norman ZANDA - Norman ASA - c:\program files\norman\npm\bin\Zanda.exe

O23 - Service: Norman Privacy Service (npsvc32) - Norman ASA - c:\program files\norman\Npt\Bin\Npsvc32.exe

O23 - Service: Norman Scanner Engine Service (nsesvc) - Norman ASA - c:\program files\norman\Nse\Bin\NSESVC.EXE

O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - c:\program files\norman\Nvc\Bin\nvcoas.exe

O23 - Service: Norman Resource Provider (NVOY) - Norman ASA - c:\program files\norman\npm\bin\nvoy.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files (x86)\Sitecom\Common\RegistryWriter.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Norman Scheduler Service (Scheduler) - Norman ASA - c:\program files\norman\Npm\Bin\scheduler.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files (x86)\Toshiba TEMPRO\TemproSvc.exe

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)

O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 13411 bytes

Alles lijkt nu dus gewoon te werken. Alleen systeemherstel werkt niet en staat het nog wel vermeld onder opstarten onder msconfig. Het bestand dat in msconfig staat is echter door MBAM de 1e keer verwijderd.

Groet,

Robert

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Dit ziet er inderdaad allemaal weer OK uit. Om je oude (mogelijk besmette) herstelpunten te verwijderen, mag je dit doen :

  • via Start -> Configuratiescherm -> Systeem & Beveiliging -> Systeem -> Systeembeveiliging -> schakel nu systeemherstel uit door de gewenste schijf te selecteren en op "configureren" te klikken.
  • Klik nu op "verwijderen" om alle herstelpunten te verwijderen.
  • Klik op "Toepassen" en "OK".
  • Herstart nu de PC.

Windows 7 maakt daarna zelf nieuwe herstelpunten aan (bij nieuwe downloads of andere essentiële veranderingen aan het systeem). Maar wil je nu al een nieuw herstelpunt maken, kan je HIER eens kijken.

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