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Kan geen links openen in IE


missjulie
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Hallo!

Ik heb precies hetzelfde probleem als gregor28! Sinds enkele dagen kan ik geen links meer openen in internet explorer. Als ik op een link klik (gelijk op welke website) dan opent er een venster maar dat venster blijft wit. Ook als ik rechtermuisknop - openen in nieuw tabblad doe, verschijnt er gewoon een wit scherm. Refreshen lukt niet. Ik heb het internet al afgeschuimd op zoek naar mensen met dezelfde problemen maar velen zijn jaren oud en de oplossingen werken niet bij mij. Heb al vannalles geprobeerd (internetinstellingen resetten, IE aanduiden als standaardbrowser etc.). Ik kan dus ook niet op die link van HijackThis klikken aangezien ik dus geen links kan openen. Erg frustrerend! Ik ben voor dat soort zaken een complete computer-analfabeet dus ik hoop dat er mij iemand kan helpen :P

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Dag missjulie,

welkom op PCH!

Ik heb je alvast een eigen topic aangemaakt. Dat maakt het voor iedereen een pak overzichtelijker. ;-)

1. Download HijackThis. (klik er op) via een andere computer en breng het over via een usb stick.

2. Klik op de snelkoppeling om HijackThis te starten. (lees eerst de rode tekst hieronder!)

Klik ofwel op "Do a systemscan and save a logfile", ofwel eerst op "Scan" en dan op "Savelog".

Er opent een kladblokvenster, hou gelijktijdig de CTRL en A-toets ingedrukt, nu is alles geselecteerd. Hou gelijktijdig de CTRL en C-toets ingedrukt, nu is alles gekopieerd. Plak nu het HJT logje in je bericht door CTRL en V-toets.

Krijg je een melding ""For some reason your system denied writing to the Host file ....", klik dan gewoon door op de OK-toets.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis. (Bekijk hier de afbeelding ---> Klik hier)


3. Na het plaatsen van je logje wordt dit door een expert (Kape of Kweezie Wabbit) nagekeken en begeleidt hij jou verder door het ganse proces.

Tip!

Wil je in woord en beeld weten hoe je een logje met HijackThis maakt en plaatst op het forum, klik dan HIER.

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  • 2 weken later...

Hier is mijn logje (sorry dat het zo lang duurde)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 12:01:48, on 22/09/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16448)

Boot mode: Normal

Running processes:

C:\PROGRAM FILES (X86)\PANDA SECURITY\PANDA INTERNET SECURITY 2012\WebProxy.exe

C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe

C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe

C:\Users\Jean-Marc\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\ApVxdWin.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PavBckPT.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe

C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\cvh.exe

C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.be/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.1.66.12:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=c:\windows\syswow64\userinit.exe,

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient_2.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\APVXDWIN.EXE" /s

O4 - HKLM\..\Run: [sCANINICIO] "C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\Inicio.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [FocoLink] "C:\Program Files (x86)\YoutubeDownloader.org\YoutubeDownloader\Foco.exe"

O4 - HKCU\..\Run: [NTServiceManager] C:\Program Files (x86)\YoutubeDownloader.org\YoutubeDownloader\NTServiceManager.exe

O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Jean-Marc\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

O4 - HKCU\..\Run: [spotify] "C:\Users\Jean-Marc\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart

O4 - HKCU\..\Run: [spotify Web Helper] "C:\Users\Jean-Marc\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

O4 - HKCU\..\Run: [iSUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: OneNote 2010 Schermopname en Snel starten.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: ASP.NET-statusservice (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe

O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Panda Software Controller - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PsCtrls.exe

O23 - Service: Panda Function Service (PAVFNSVR) - Unknown owner - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PavFnSvr.exe

O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files (x86)\Common Files\Panda Security\PavShld\pavprsrv.exe

O23 - Service: Panda On-Access Anti-Malware Service (PAVSRV) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\pavsrvx86.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Panda Host Service (PSHost) - Unknown owner - c:\program files (x86)\panda security\panda internet security 2012\firewall\PSHOST.EXE

O23 - Service: Panda IManager Service (PSIMSVC) - Panda Security S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PsImSvc.exe

O23 - Service: Panda PSK service (PskSvcRetail) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PskSvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\STacSV64.exe

O23 - Service: Panda TPSrv (TPSrv) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\TPSrvWow.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 15613 bytes

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Start Hijackthis op. Selecteer “Scan”. Selecteer alleen de items die hieronder zijn genoemd:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient_2.dll

O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files (x86)\vShare\vshare_toolbar.dll

Klik op 'Fix checked' om de items te verwijderen.

Let op : Windows Vista & 7 gebruikers dienen HijackThis als “administrator” uit te voeren via rechtermuisknop “als administrator uitvoeren". Indien dit via de snelkoppeling niet lukt voer je HijackThis als administrator uit in de volgende map : C:\Program Files\Trend Micro\HiJackThis of C:\Program Files (x86)\Trend Micro\HiJackThis.

Download MBAM (Malwarebytes Anti-Malware)

Dubbelklik op mbam-setup.exe om het programma te installeren.

Zorg ervoor dat er een vinkje geplaatst is voor Update Malwarebytes' Anti-Malware en Start Malwarebytes' Anti-Malware, Klik daarna op "Voltooien".

Indien een update gevonden werd, zal die gedownload en geïnstalleerd worden.

Wanneer het programma volledig up to date is, selecteer dan in het tabblad Scanner : "Snelle Scan", daarna klik op Scan.

Het scannen kan een tijdje duren, dus wees geduldig.

Wanneer de scan voltooid is, klik op OK, daarna "Bekijk Resultaten" om de resultaten te zien.

Zorg ervoor dat daar alles aangevinkt is, daarna klik op: Verwijder geselecteerde.

Na het verwijderen zal een log openen en zal er gevraagd worden om de computer opnieuw op te starten. (Zie verder).

Indien er de rootkit (TDSS) aanwezig is, zal MBAM vragen te herstarten. Doe dit dan ook.

MBAM zal na de herstart opnieuw scannen en de rootkit verwijderen.

Het log wordt automatisch bewaard door MBAM en kan je terugvinden door op de "Logs" tab te klikken in het programma.

Indien MBAM moeilijkheden heeft met het verwijderen van bepaalde bestanden zal het enkele meldingen geven waar je OK moet klikken. Daarna zal het vragen om de computer opnieuw op te starten... dus sta toe dat MBAM de computer opnieuw opstart.

Plak de inhoud van het logje in je volgende bericht, samen met een nieuw HijackThis log.

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Ik heb het uitgevoerd zoals jij het gezegd hebt,

ziehier de logjes

Malwarebytes Anti-Malware 1.65.0.1400

www.malwarebytes.org

Databaseversie: v2012.09.22.04

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 9.0.8112.16421

Jean-Marc :: JEAN-MARC-PC [administrator]

23/09/2012 14:14:35

mbam-log-2012-09-23 (14-14-35).txt

Scantype: Snelle scan

Ingeschakelde scanopties: Geheugen | Opstartitems | Register | Bestanden en mappen | Heuristiek/Extra | Heuristiek/Shuriken | PUP | PUM

Uitgeschakelde scanopties: P2P

Objecten gescand: 235844

Verstreken tijd: 14 minuut/minuten, 11 seconde(n)

Geheugenprocessen gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Geheugenmodulen gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Registersleutels gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Registerwaarden gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Registerdata gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Mappen gedetecteerd: 0

(Geen kwaadaardige objecten gedetecteerd)

Bestanden gedetecteerd: 1

C:\Users\Jean-Marc\AppData\Local\Temp\VidSaver11_20120508.exe (Adware.GamePlayLabs) -> Succesvol in quarantaine geplaatst en verwijderd.

(einde)

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 14:37:37, on 23/09/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16450)

Boot mode: Normal

Running processes:

C:\PROGRAM FILES (X86)\PANDA SECURITY\PANDA INTERNET SECURITY 2012\WebProxy.exe

C:\Program Files (x86)\DigitalPersona\Bin\DPAgent.exe

C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe

C:\Users\Jean-Marc\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe

C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe

C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\ApVxdWin.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PavBckPT.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.be/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 10.1.66.12:8080

F2 - REG:system.ini: UserInit=c:\windows\syswow64\userinit.exe,

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\APVXDWIN.EXE" /s

O4 - HKLM\..\Run: [sCANINICIO] "C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\Inicio.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [FocoLink] "C:\Program Files (x86)\YoutubeDownloader.org\YoutubeDownloader\Foco.exe"

O4 - HKCU\..\Run: [NTServiceManager] C:\Program Files (x86)\YoutubeDownloader.org\YoutubeDownloader\NTServiceManager.exe

O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Jean-Marc\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

O4 - HKCU\..\Run: [spotify] "C:\Users\Jean-Marc\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart

O4 - HKCU\..\Run: [spotify Web Helper] "C:\Users\Jean-Marc\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

O4 - HKCU\..\Run: [iSUSPM] "C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe" -scheduler

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: OneNote 2010 Schermopname en Snel starten.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: &Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: &Gekoppelde notities van OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\AESTSr64.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: ASP.NET-statusservice (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)

O23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exe

O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: HP Wireless Assistant Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

O23 - Service: hpqwmiex - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)

O23 - Service: HPWMISVC - Unknown owner - C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe

O23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Panda Software Controller - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PsCtrls.exe

O23 - Service: Panda Function Service (PAVFNSVR) - Unknown owner - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PavFnSvr.exe

O23 - Service: Panda Process Protection Service (PavPrSrv) - Unknown owner - C:\Program Files (x86)\Common Files\Panda Security\PavShld\pavprsrv.exe

O23 - Service: Panda On-Access Anti-Malware Service (PAVSRV) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\pavsrvx86.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Panda Host Service (PSHost) - Unknown owner - c:\program files (x86)\panda security\panda internet security 2012\firewall\PSHOST.EXE

O23 - Service: Panda IManager Service (PSIMSVC) - Panda Security S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PsImSvc.exe

O23 - Service: Panda PSK service (PskSvcRetail) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\PskSvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_471277d5d45019ea\STacSV64.exe

O23 - Service: Panda TPSrv (TPSrv) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Internet Security 2012\TPSrvWow.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 14998 bytes

MVG

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Download ComboFix van één van deze locaties:

Link 1

Link 2

* BELANGRIJK !!! Sla ComboFix.exe op je Bureaublad op

1. Schakel alle antivirus- en antispywareprogramma's uit, want anders kunnen ze misschien conflicteren met ComboFix. Hier is een handleiding over hoe je ze kan uitschakelen:

Klik hier

2. Het kan voorkomen dat de computer meerdere malen opnieuw gestart moet worden, dit is normaal.

3. Dubbelklik op "Combofix.exe" om de tool te starten.

4. Klik niet in het scherm van Combofix als deze actief is, hierdoor kan de 'tool' vastlopen.

Noot !!! Als er een error wordt getoond met de melding "Illegal operation attempted on a registery key that has been marked for deletion", herstart dan de computer.

5. Wanneer ComboFix klaar is, zal het het een logbestand voor je maken. Post de inhoud van dit logbestand (te vinden als C:\ComboFix.txt) in je volgende bericht.

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